Pool and Beach Attendant/ Amenities Ambassador
About The Position
We are seeking a dedicated, service-oriented Amenity Ambassador for a prestigious oceanfront luxury residential community, with a primary focus on Pool & Beach operations. The role delivers exceptional hospitality, maintains immaculate amenity areas, and creates a welcoming experience for residents and guests. Flexibility, teamwork, and willingness to assist other departments as needed are essential. This is a non-exempt, hourly position. Flexible availability, including weekends and holidays, may be required based on operational needs. The position includes indoor and outdoor work, with extended periods of standing and walking in varying weather conditions. The employee must be able to bend, reach, push, pull, and lift items weighing up to 50 pounds. Reasonable accommodations may be provided as required by law. Duties may change based on operational needs. KW Property Management & Consulting is a drug-free workplace and an equal opportunity employer.
Requirements
- English communication skills.
- Strong interpersonal skills, attention to detail, and a positive, can-do attitude.
- Ability to multitask, work independently, and collaborate effectively with others.
- High school diploma or equivalent.
- Ability to bend, reach, push, pull, and lift items weighing up to 50 pounds.
Nice To Haves
- Previous hospitality, amenity, or customer service experience.
- Experience in a luxury residential community, hotel, or resort.
Responsibilities
- Welcome residents and guests with a warm, professional, hospitality-driven approach.
- Prepare and maintain Pool & Beach areas, including lounge chairs, umbrellas, towels, and refreshment stations.
- Keep amenity areas clean, organized, properly stocked, and presented to luxury standards.
- Provide attentive service, anticipate residents’ needs, and promptly address requests.
- Assist with towel laundering, replenishment of supplies, and daily opening and closing procedures.
- Support cleanliness and organization in the Spa, Fitness Center, and other common amenity areas as needed.
- Monitor equipment and facilities, and promptly report maintenance concerns or safety hazards.
- Promote compliance with Association Rules and Regulations in a courteous and professional manner.
- Assist with resident events, special projects, and operational initiatives.
- Complete daily checklists and other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
