Amenities Concierge

CCMC•Santa Rosa Beach, FL

16d

About The Position

CCMC is a community management company specializing in master-planned communities, guided by the core values of Integrity, Respect, Service, and Community. The Amenities Concierge is an ambassador of first impressions who assists homeowners and guests in enjoying community amenities. The role helps maintain an active community and provides a safe, enjoyable environment by offering concierge services, supporting facility access, sharing community information, and tactfully enforcing rules.

Requirements

Customer service and hospitality experience.
Professional communication, appearance, and behavior.
Comfort working outdoors in various weather conditions.
Ability to work calmly and effectively under pressure.
Flexibility to work after-hours, holidays, and weekends as scheduled.
Must pass a pre-employment drug screen and background check.
If driving is required, hold a valid state driver’s license for the class of vehicle driven, maintain a clean motor vehicle report, and maintain automobile insurance at statutory limits; notify Human Resources immediately of changes to motor vehicle standing.

Responsibilities

Offer concierge services to residents and guests.
Extend a high level of service to residents and guests.
Assist with facility admittance.
Tactfully enforce rules and regulations.
Share community information, including parking regulations and available services.
Prioritize tasks according to importance in a fast-paced environment.