AM Restaurant Server

Courtyard Los Angeles Pasadena/Old Town•Pasadena, CA

23h

About The Position

Serve food and beverages to guests in a courteous and friendly manner in accordance with established brand and hotel guest-service and sustainability standards. The role includes taking and entering orders, ensuring guest satisfaction, setting and clearing tables, stocking service stations, coordinating food pickup, and handling guest checks and payments when appropriate. The server may also perform bartending or bussing duties during staffing shortages or peak periods, follow HHM’s EarthView sustainability guidelines, and comply with workplace safety requirements.

Requirements

Previous food and beverage experience or equivalent training is required.
Knowledge of POS systems.
High school diploma or equivalent preferred.

Nice To Haves

TIPS certification preferred.

Responsibilities

Take food and beverage orders and enter them into the point-of-service system.
Ensure overall guest satisfaction and work toward improving departmental and overall guest satisfaction scores.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, and straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest checks and, when appropriate, complete payment transactions.
Perform other food and beverage functions, such as bartending and bussing, during staffing shortages or peak periods.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.