Restaurant Server (AM)

Estancia Del Norte•San Antonio, TX

About The Position

The Restaurant Server delivers exceptional dining experiences to guests by providing attentive, courteous, and efficient service in the hotel’s restaurant, lounge, or room service operations. The role involves taking orders, serving food and beverages, and ensuring guest satisfaction in a refined and welcoming environment that reflects the hotel’s brand standards. The position requires strong organizational and customer service skills, knowledge of food and beverage service, and current Food Handler’s or ServSafe certification. A current TABC (Texas) or RVSP (Louisiana) certification is also required. One to two years of food and beverage service or hotel experience is preferred but not required.

Requirements

  • Current Food Handler’s certificate or ServSafe certification is required.
  • Current TABC (TX) or RVSP (LA) certification is required.
  • Strong organizational skills, customer service skills, and food and beverage service knowledge.
  • One to two years of food and beverage service or hotel experience is preferred but not required.
  • Ability to stand for extended periods and perform the physical duties described, with reasonable accommodations where applicable.
  • Ability to occasionally lift and/or move up to 50 pounds.

Nice To Haves

  • One to two years’ experience in food and beverage service or hotel.

Responsibilities

  • Greet guests warmly and guide them through the dining experience with professionalism and hospitality.
  • Take accurate food and beverage orders and communicate them clearly to kitchen and bar staff.
  • Serve meals and drinks promptly, ensuring proper presentation and guest satisfaction.
  • Monitor tables and anticipate guest needs by offering refills, clearing dishes, and responding to requests.
  • Maintain cleanliness and organization of dining areas, including resetting tables and restocking supplies.
  • Process payments accurately and handle guest inquiries or concerns with grace and efficiency.
  • Collaborate with team members to ensure smooth service during peak hours and special events.
  • Uphold health, safety, and alcohol service regulations.
  • Move, set up, and tear down restaurant equipment, including chairs, tables, linens, and service ware.
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