AM Restaurant Server

Hilton Garden Inn Hoffman Estates•Hoffman Estates, IL

About The Position

Serve food and beverages to guests in a courteous and friendly manner, following established brand and hotel guest-service and sustainability standards. The work schedule varies and may include holidays, weekends, and alternate shifts. The role requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.

Requirements

Previous food and beverage experience or equivalent training is required.
Knowledge of POS systems.

Nice To Haves

High school diploma or equivalent preferred.
TIPS certification preferred.

Responsibilities

Take food and beverage orders and enter them into the point-of-service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, and straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest checks and, when appropriate, complete payment transactions.
Perform other food and beverage functions, such as bartending and bussing, during staffing shortages or peak periods.
Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.