AM Restaurant Server

Renaissance Fort Lauderdale Marina Hotel•Fort Lauderdale, FL

About The Position

Serve food and beverages to guests in a courteous and friendly manner while following established brand and hotel guest-service and sustainability standards. The role includes taking and entering orders, supporting guest satisfaction, maintaining dining areas and service stations, handling checks and payments, and assisting with other food-and-beverage duties as needed. Work schedules vary and may include holidays, weekends, and alternate shifts.

Requirements

Previous food-and-beverage experience or equivalent training is required.
Knowledge of POS systems.
High school diploma or equivalent preferred.
TIPS certification preferred.

Nice To Haves

High school diploma or equivalent.
TIPS certification.

Responsibilities

Take food and beverage orders and enter them in the point-of-service system.
Ensure overall guest satisfaction.
Set and clear tables in dining areas.
Stock service stations with items such as ice, napkins, and straws.
Pick up orders from food preparation areas and ensure food is prepared accordingly.
Prepare guest checks and, when appropriate, complete payment transactions.
Perform other food-and-beverage functions, such as bartending and bussing, when staffing shortages or peak periods require.
Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
Perform other duties as requested by management.