Alumni Coordinator

Valley Hope•Grapevine, TX

About The Position

Valley Hope of Grapevine is seeking an experienced Alumni Coordinator to act as a liaison and resource for alumni and foster long-term relationships with the organization. The role plans, coordinates, and facilitates alumni and family support activities—including annual, monthly, and quarterly events—to promote ongoing connection, community, and engagement in recovery. The coordinator maintains alumni and family contact information, communicates with alumni, documents wellness checks and sobriety data, and supports patients as they transition to alumni programming and community resources. The position works closely with clinical staff, admissions, facility leadership, the Valley Hope Foundation, and Marketing and Business Development. It is based in an office setting with traditional hours; weekend and evening hours may be required, and travel to facility or event locations is estimated at 20–30% of the time.

Requirements

At least one year of work experience emphasizing office administration or event planning/project management.
CPR certification, or the ability to obtain it within 30 days of hire.
Valid and unrestricted driver's license.
Ability to work in an office setting and at a rapid pace for long periods.
Ability to travel as needed; estimated travel is 20–30% of the time.
Ability to sit for extended periods, up to four hours.
Ability to lift and carry at least 20 pounds.
Ability to push, pull, bend at the knees and waist, twist at the waist, raise and hold arms overhead, turn the head, neck, and shoulders, and grasp items with the hands, either for extended periods or repeatedly throughout the workday.

Nice To Haves

Associate’s degree, preferably with an emphasis in Non-Profit Leadership or Business Studies.
Two years of work experience with a nonprofit organization, preferably emphasizing event planning/project management.

Responsibilities

Serve as a continuum-specific liaison and resource for alumni, fostering long-term relationships with the organization.
Plan, coordinate, and facilitate alumni and family support activities, including annual, monthly, and quarterly events.
Maintain the alumni database, including family contacts.
Communicate regularly with alumni by phone, email, and text message.
Document wellness checks and maintain and track alumni sobriety data.
Collaborate with clinical staff to provide and maintain a list of current temporary sponsor options for discharging patients.
Meet with each patient group and each patient before discharge to explain the Alumni Program and offer the opportunity to join.
Facilitate workshops introducing alumni programs and community-based resources.
Communicate and coordinate with the local admissions team regarding alumni readmissions.
Assist with coordinating Alumni Chapter meetings in communities with large alumni populations.
Maintain a database of alumni volunteers willing to serve as temporary sponsors, Chapter meeting ambassadors, panel participants, event speakers, and in other roles.
Contribute content to the CHESS eRecovery app and monitor local activity.
Create and maintain a list of alumni support services and resources.
Host registration and collect attendee contact information at facility special events, including Renewal Day and the anniversary function.
Attend weekly treatment team meetings to collaborate and support aftercare.
Collaborate with the Valley Hope Foundation and facility leadership to coordinate fundraising activities and alumni development.
Collaborate and communicate with the Marketing and Business Development Department to generate admissions.
Travel as needed to facility and event locations.