Alumni Coordinator

Renewal Health Group•Los Angeles, CA

About The Position

Renewal Health Group is hiring an Alumni Coordinator to develop, implement, and monitor the Alumni Program at its residential treatment facilities in the Tarzana, California and Palm Desert, California areas. The role manages alumni events and communications to foster supportive relationships and help alumni remain connected to the recovery community. The coordinator engages clients at facilities, promotes the program, conducts follow-ups, hosts meetings, coordinates events, and maintains alumni records and reports.

Requirements

High school diploma or equivalent.
Experience in the behavioral health or substance abuse treatment field.
Valid driver’s license.
Ability to maintain a professional manner and strong boundaries with clients, staff, and visitors.
Ability to work in a fast-paced setting under pressure while maintaining open and proper communication.
Basic knowledge of various addiction treatment modalities.
Completion of a background check, TB test, drug screen clearance, and pre-employment physical.
Current First Aid and CPR certification, or willingness to obtain certification upon hire.

Nice To Haves

Supervisor knowledge and experience.
Ability to think outside the box and develop new strategies to drive business.

Responsibilities

Visit facilities to engage with clients, run groups, and promote the Alumni Program.
Promote the Alumni Program through phone outreach, social media groups, and face-to-face interactions at events and meetings.
Conduct alumni follow-ups through calls, texts, and social media engagement.
Host weekly in-person 12-step meetings at the facility.
Host weekly virtual alumni meetings for non-local alumni.
Plan and coordinate monthly alumni events.
Collect alumni testimonials, reviews, and surveys.
Maintain documentation and monitor high-risk cases.
Track alumni data and complete requested reports.
Maintain working knowledge of program and clinical operations.
Promote Renewal Health Group’s vision, mission, and brand with internal and external stakeholders.
Maintain open and consistent communication with staff and ensure discrepancies are identified and resolved.