Allergy Territory Account Specialist- Los Angeles, CA-South

Novartis•Los Angeles, CA

3d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Allergy Territory Account Specialist serves as the primary point of contact for accounts and Health Care Providers (HCPs), creating personalized experiences, building connections, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and involves clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is assigned a level commensurate with experience. The posted salary range is $119,700 to $222,300 per year; final compensation depends on relevant skills and experience. The role includes a performance-based cash incentive and, depending on level, potential eligibility for annual equity awards. It is field-based and remote, with 60–80% travel across a broad geography. Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Novartis does not offer relocation support or visa sponsorship for this role. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. Customer-facing employees must follow customers’ credentialing guidelines, which may require COVID-19 vaccination. Employees in field roles with a dedicated training period must complete initial training, including home study, within limits of eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B may also qualify.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to seeking, prioritizing, and applying information to solve key-customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years’ experience in a relevant sector or sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Senior Territory Account Specialist level: 5+ years’ experience in a relevant sector or sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Executive Territory Account Specialist level: 10+ years’ experience in a relevant sector or sales role of similar complexity within the last five years; ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the US Military with 4+ years of military service in a leadership capacity, or limited prior sales experience; strong collaboration, cross-functional communication, and product-information communication abilities.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical HCP calling for products with sophisticated reimbursement pathways.
For Associate Territory Account Specialist level: experience in the two-year Novartis Sales Internship Program; demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work with Patient Specialty Services (PSS) to deliver a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.