Allergy Territory Account Specialist- Los Angeles, CA-South

Novartis•Los Angeles, CA

4d•Remote

About The Position

This field-based and remote role supports key accounts in an assigned territory. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omnichannel engagement. The position does not offer relocation support, and visa sponsorship is not available. Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. The role requires extensive travel across a broad geography, with driving and/or flying within the territory. Driving is an essential function, and candidates must hold a fully valid and unrestricted driver’s license. The position includes initial training, including home study limited to eight hours per day and 40 hours per week. The position may be filled at an associate, territory, senior, or executive level based on experience.

Requirements

Bachelor’s degree from a four-year college or university.
Recent experience in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; candidates from complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B are also considered.
Proven record of consistent high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate level: applicants with limited prior sales experience may apply; recently separated U.S. military candidates with at least four years of leadership service are also eligible.
Territory level: at least 2 years of relevant experience within the last 5 years in a qualifying industry or similarly complex sales role.
Senior level: at least 5 years of relevant experience within the last 5 years in a qualifying industry or similarly complex sales role.
Executive level: at least 10 years of relevant experience within the last 5 years in a qualifying industry or similarly complex sales role.
Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information (for territory, senior, and executive levels).

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers in relation to a sophisticated product or reimbursement pathway.
For associate-level candidates: preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with tailored solutions that address customer needs.
Develop a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Analyze territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs promptly.
Provide real-time access support and collaborate with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omnichannel strategies to personalize outreach and engage customers through virtual and face-to-face channels.