Allergy Territory Account Specialist- Los Angeles, CA-South

Novartis•Torrance, CA

5d•$77,000 - $245,700•Remote

About The Position

This field-based and remote position supports key accounts in an assigned territory. The Territory Account Specialist serves as a primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to help improve patient outcomes. The role balances demand generation with strategic account engagement, clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position does not offer relocation support or visa sponsorship. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border, and must be able to travel 60–80% across a broad geography by car and/or plane. Driving is an essential function and requires a fully valid, unrestricted driver’s license. For field roles with a dedicated training period, the employee must complete initial training, including home study of no more than eight hours per day and 40 hours per week. The role will be leveled according to experience, from Associate through Executive Territory Account Specialist. The listed salary range for the posting is $119,700–$222,300 per year; the broader leveling ranges listed are $77,000–$143,000 for Associate, $93,800–$174,200 for Territory, $119,700–$222,300 for Senior, and $132,300–$245,700 for Executive. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible US-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments are also considered.
Consistent record of high performance and experience navigating and selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve key customer problems.
Ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from its border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Valid, fully unrestricted driver’s license; driving is an essential function of the role.
Associate level: applicants with limited prior sales experience are encouraged to apply; alternatively, recently separated US military candidates should have at least four years of military service in a leadership capacity.
Territory level: at least two years’ experience in a relevant sector or similarly complex sales role within the last five years.
Senior level: at least five years’ experience in a relevant sector or similarly complex sales role within the last five years.
Executive level: at least ten years’ experience in a relevant sector or similarly complex sales role within the last five years.
For Territory, Senior, and Executive levels, ability to collaborate cross-functionally in a matrix environment and communicate clinical product information.
For field roles with a dedicated training period, successful completion of initial training, including home study limited to eight hours per day and 40 hours per week.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on health care providers for products with sophisticated product or reimbursement pathways.
For Associate level, prior experience in the two-year Novartis Sales Internship Program is preferred.
For Associate level, demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and coordinate across functions to meet customer needs.
Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face-to-face.