Alarm Service Technician

Pye-Barker Fire & Safety•Amherst, NY

About The Position

The Alarm Service Support Technician is an entry-level role that provides hands-on training and exposure to alarm systems under the direct supervision of experienced technicians. The technician assists with inspections, testing, maintenance, troubleshooting, and basic service tasks while developing foundational skills in the fire protection industry. This position does not operate independently. Work is performed in commercial, industrial, and construction environments, with travel to job sites as required alongside assigned team members. The role requires following company safety policies and procedures, industry standards, codes, and best practices. Compensation is $22 to $30 based on experience. Pye-Barker Fire & Safety describes its core values as customer-bias, trust, respect, and commitment, and states that it is an Equal Opportunity Employer.

Requirements

  • High school diploma or equivalent.
  • Ability to learn technical skills and follow instructions.
  • Ability to work under direct supervision.
  • If the role requires driving, a clean driving record and active driver's license are required.
  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
  • Ability to lift 50+ pounds.
  • Ability to stand, walk, bend, kneel, and reach for extended periods.

Nice To Haves

  • Basic mechanical aptitude.
  • No prior industry experience is required.

Responsibilities

  • Assist technicians with service and maintenance of alarm systems.
  • Support basic troubleshooting activities under direct supervision.
  • Handle tools, materials, and equipment required for service jobs.
  • Maintain a clean and organized work environment on job sites.
  • Follow company safety policies, procedures, and guidelines.
  • Learn and apply industry standards, codes, and best practices.
  • Complete basic documentation accurately as directed by a supervisor.
  • Travel to job sites as required with assigned team members.
  • Use hand tools and testing equipment under supervision.
  • Communicate effectively with team members and supervisors.
  • Perform work in commercial, industrial, and construction environments.
  • Adhere to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
  • Perform other duties as assigned by management.

Benefits

  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • Company-paid short-term disability.
  • 401K with employer match.
  • Paid vacation and company holidays.
  • Training and career development.
  • Company vehicle, if applicable to the job.
  • Immediate qualification for the ALL In Ownership Plan for eligible full-time employees.
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