AL/MC Sales Manager

Life Care Services•Port Charlotte, FL

3d•Onsite

About The Position

South Port Square is seeking a hospitality-driven AL/MC Sales Manager to support marketing and sales efforts at its senior living community in Port Charlotte, Florida. The role operates under established community policies and procedures, with specific instruction from the Director of Assisted Living and Memory Care. It supports marketing and sales activities and coordinates the closing and move-in process. The position is full-time, Monday through Friday, 9:00 a.m. to 5:00 p.m., with a starting salary of $65,000 and eligibility to participate in the sales commission structure. The position requires background screening through the Florida Care Provider Background Screening Clearinghouse.

Requirements

Administrative degree and at least three years of related work experience, or a high school degree and at least five years of related work experience.
Organizational skills.
Experience in a professional office or hospitality environment where communication and customer relations skills are essential.
Proficiency with various software, including all Microsoft Office applications.
Strong written and verbal communication skills.
Ability to multitask.
Initiative.

Responsibilities

Answer and direct incoming phone calls and manage the lead distribution system.
Greet and serve visitors in accordance with the Life Care Services Extraordinary Impressions program.
Plan and implement marketing events within the approved budget.
Prepare and update marketing and sales reports.
Process sales, cancellations, transfers, and related documentation.
Maintain marketing systems, including Salesforce, and produce data results and system-generated reports.
Process invoices and maintain budget performance spreadsheets.
Track office inventory and order supplies, collateral, and printed marketing materials within the approved budget.
Assist with the annual marketing plan by creating data tables, compiling materials prepared by others, and producing the final plan.
Coordinate and create the marketing newsletter.
Work collaboratively with the Assisted Living Director and Director(s) of Health Services to achieve budgeted occupancy goals.
Serve as the primary marketing and sales contact for communication with other departments.
Direct residents to the appropriate contact for questions, comments, or concerns.
Maintain a professional appearance and attend meetings as requested.
Assist and guide prospective residents in selecting available options, including kitchens, flooring, colors, and upgrades.
Communicate with internal stakeholders and vendors about requests for construction or physical-plan changes.
Prepare closing documentation and internal communications accurately and on time.
Update the community move-in resource guide as needed.
Take responsibility for personal work areas and keep them presentable.