AL/MC Sales Manager

Life Care Services•Port Charlotte, FL

7h•Onsite

About The Position

The Marketing and Sales Manager supports all aspects of the community’s marketing and sales effort and coordinates the closing and move-in functions. The role operates according to established community policies and procedures, with specific instruction from the Director of Assisted Living and Memory Care. The position is based at South Port Square, a senior living community in Port Charlotte, Florida.

Requirements

Administrative degree with at least three years of related work experience, or a high school degree with at least five years of related work experience.
Organizational skills.
Experience in a professional office setting or hospitality environment where communication and customer relations skills are essential.
Proficiency with various software, including all Microsoft Office applications.
Strong written and verbal communication skills.
Ability to multitask.
Ability to take initiative.

Responsibilities

Answer and direct incoming phone calls and manage the lead distribution system.
Greet and serve visitors in accordance with the Life Care Services Extraordinary Impressions program.
Plan and implement marketing events within the approved budget.
Prepare and update marketing and sales reports.
Process sales, cancellations, transfers, and related documentation.
Maintain marketing systems, including Salesforce, and produce data results and system-generated reports.
Process invoices and maintain budget performance spreadsheets.
Manage office inventory and order supplies, collateral, and printed marketing materials within the approved budget.
Assist with the annual marketing plan by creating data tables, compiling components prepared by others, and producing the final plan.
Coordinate and create the marketing newsletter.
Collaborate with the Assisted Living Director and Director(s) of Health Services to achieve budgeted occupancy goals.
Serve as the primary marketing and sales contact for communication with other departments.
Redirect residents to the appropriate contact for questions, comments, or concerns.
Maintain a professional appearance and attend meetings as requested.
Assist and guide future residents in selecting available options, including kitchens, flooring, colors, and upgrades.
Coordinate with internal stakeholders and vendors regarding requests for construction or physical-plan changes.
Prepare closing documentation and internal communications accurately and on time.
Update the community move-in resource guide as needed.
Take responsibility for personal work areas and keep areas presentable.