Aisles Online Pickup Clerk
Hy-Vee, Inc.•Savage, MN
•$14 - $17•Onsite
About The Position
The Aisles Online Pickup Clerk helps deliver a convenient online grocery shopping experience by accurately gathering orders, storing them at the proper temperature, and loading them into customers’ vehicles. The role involves active, independent work and providing friendly, efficient customer service throughout the pickup process. The clerk works primarily in a retail store setting, managing multiple tasks and deadlines during each shift. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.
Requirements
- Commitment to Hy-Vee’s mission and a genuine passion for delivering an outstanding customer experience.
- Ability to communicate clearly and professionally with customers and store personnel in a friendly, approachable manner.
- Ability to stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment.
- Ability to identify problems and develop practical solutions, including making product substitutions.
- Ability to work independently and complete daily workloads with limited supervision.
- Ability to frequently stand and walk throughout a shift.
- Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
- Night and weekend shifts are required.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- High school diploma or equivalent preferred.
Responsibilities
- Greet customers warmly and assist them with their needs throughout the store.
- Gather orders and store them at the proper temperature, then retrieve them promptly before the customer arrives.
- Maintain proper product temperatures throughout the fulfillment process.
- Cart orders to the holding area for customer pickup.
- Lift, carry, and load groceries into customer vehicles.
- Select, scan, and bag items from all temperature zones as needed.
- Tender customer orders through the point-of-sale system and process credit card payments.
- Substitute products upon customer request or when items are unavailable.
- Answer phones and emails promptly and provide friendly, helpful service.
- Follow the dress code, hygiene standards, and department and company guidelines.
- Assist with other tasks or special projects as needed.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
