Aisles Online Pickup Clerk

Hy-Vee, Inc.•Shakopee, MN

1d•$14 - $17•Onsite

About The Position

The Aisles Online Pickup Clerk helps make online grocery shopping convenient by accurately gathering and storing orders, maintaining proper product temperatures, and preparing orders for customer pickup. The role includes retrieving orders before customers arrive, bringing orders to the pickup area, loading groceries into vehicles, and providing a fast, friendly customer experience. The work is active and takes place primarily in a retail store setting, with frequent deadlines and multiple tasks.

Requirements

Commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experience.
Clear, professional, friendly, and approachable communication with customers and store personnel.
Ability to stay organized and manage multiple tasks efficiently in a fast-paced, deadline-driven environment.
Ability to identify problems and develop practical solutions, including making product substitutions.
Ability to work independently and complete daily workloads with limited supervision.
Ability to frequently stand and walk throughout a shift and perform repetitive standing, walking, reaching, and bending.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

High school diploma or equivalent.

Responsibilities

Greet customers warmly and assist them throughout the store.
Gather orders and store them at the proper temperature, then retrieve them promptly before customer arrival.
Ensure products remain at the proper temperature throughout fulfillment.
Cart orders to the holding area for customer pickup.
Lift, carry, and load groceries into customer vehicles.
Select, scan, and bag items from all temperature zones as needed.
Tender customer orders through the point-of-sale system and process credit card payments.
Substitute products upon customer request or when items are unavailable.
Answer phones and emails promptly and provide friendly, helpful service.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.