Airway Transportation System Specialist (NAS Operations Manager (SOC NOM))

Federal Aviation Administration•Elgin, IL

About The Position

Serves as the SOC NOM for the Chicago TRACON SOC (WCN11-C90), providing senior technical leadership for operationally critical National Airspace System (NAS) systems. The incumbent develops workable solutions to unanticipated situations affecting the NAS and leads large, challenging, and complex projects or teams. The role represents the FAA as a senior technical authority for major agency activities, projects, programs, emerging technologies, and customer concerns. The position establishes and manages program goals and objectives, develops project plans, recommends changes, and identifies and manages resources needed for large work activities. It works with high-level internal and external customers and coordinates with multiple air traffic entities to shut down and restore facilities, systems, and services while minimizing disruption to air traffic operations. The incumbent monitors nationwide trends, recommends system and operational enhancements, keeps abreast of technology and new systems, and develops innovative solutions to complex technical problems. The role formulates local Standard Operating Procedures for emergency and safety situations, reports NAS information that may affect operations for situational awareness, and integrates Operational Risk Management into restoration, scheduled maintenance, and planned projects. The incumbent represents management during non-administrative hours, provides expert guidance on complex issues, and develops plans, techniques, and policies to address current or anticipated problems. Work directly supports the agency's objectives and the safe, continual operation of the NAS.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Must possess a valid driver's license.
Must be subject to designated or random drug testing.
Demonstrated extensive knowledge of, and experience in, technology system interrelationships within the National Airspace System (NAS), and management of civilian or military automated aviation, navigation, or other electronics systems.
Candidates must demonstrate experience at a level of difficulty and responsibility appropriate to the position; experience at the next lower Level I/Level IV or equivalent generally meets minimum qualifications if it demonstrates the required abilities.
Submit a clear, concise narrative statement for each Demonstrated Ability describing relevant education, training, and experience; failure to submit these statements prevents further consideration.
If selection would be a promotion from Career Level IV to Career Level V, provide a supervisory endorsement by the announcement closing date. The endorsement must include the announcement number.
Resume must include detailed information supporting qualifications and responses to the job questionnaire.

Responsibilities

Develop workable solutions to unanticipated situations affecting operationally critical NAS systems.
Lead large, challenging, and complex work activities as a senior project manager or team leader.
Represent the FAA as a senior technical authority for major agency activities, projects, programs, emerging technologies, and customer concerns.
Establish and manage program goals and objectives; formulate project plans and recommend changes to support organizational objectives and policies.
Identify, procure, distribute, and track resources needed for large work activities, and commit resources necessary to accomplish the agency's mission.
Work with high-level internal and external customers to resolve complex issues and maintain NAS integrity.
Coordinate with multiple air traffic entities to shut down and restore facilities, systems, and services while preventing disruption to air traffic operations.
Resolve restoration problems quickly and with minimal impact to the NAS.
Monitor and evaluate nationwide trend data and develop solutions for sustaining the NAS.
Keep abreast of technology changes and systems coming online, and recommend system and air traffic operations enhancements to senior managers.
Formulate local Standard Operating Procedures for emergency and safety situations at assigned facilities.
Timely report NAS information that could affect operations for situational awareness, including NOTAM and SAL Paging function information.
Understand local operational conditions and dynamics and anticipate future changes and developments.
Integrate Operational Risk Management into restoration, scheduled maintenance, and planned projects, including customer and service-user involvement.
Represent management during non-administrative hours.
Formulate and recommend organizational positions on major agency activities and assignments to senior managers.
Provide expert guidance and instruction on diverse, complex issues crossing projects, programs, or functional areas.
Develop plans, techniques, and policies to address current or anticipated problems and issues.
Perform other duties as assigned.