Serves as an Airway Transportation Systems Specialist (NAS Area Specialist) for the Minneapolis ARTCC Service Operations Center. The position supports safe and efficient operation of the National Airspace System (NAS) by maintaining the complex electronics systems used for air traffic control and navigation. The Operations area plans, directs, coordinates, monitors, and performs real-time management of assigned NAS systems and facilities at the service-integrity level. The specialist is a subject matter expert and principal technical specialist for legacy and newly developed systems across a large facility or multiple facilities over a broad geographic area. The role involves installing, evaluating, maintaining, modifying, and certifying facilities, services, and equipment that support the NAS, with a focus on service availability and reliability. Work is broad in scope and complexity and is performed with a high degree of independence. The specialist provides the highest organizational level of technical support for complex systems and is expected to resolve unique technical problems and keep the supervisor informed of critical issues. The role includes analyzing system problems, responding to outages and network performance deterioration, and initiating timely repair or restoration. Decisions take into account backup systems, possible reconfigurations to minimize interruptions, and the criticality of functions to safe and efficient NAS operations. The incumbent reports operationally significant NAS information in a timely manner, including through NOTAM and SAL paging functions, and may represent management during non-administrative hours. The specialist integrates Operational Risk Management into restoration, scheduled maintenance, and planned projects, involving affected customers and service users. The position receives general program assignments, identifies resources needed, and represents the organization in coordinating projects, plans, and problem resolution. Completed work is technically authoritative and reviewed for general compliance with organizational objectives, policies, and sound technical and programmatic judgment.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed