Serves as an Airway Transportation Systems Specialist (NAS Area Specialist) at the Fort Worth ARTCC Service Operations Center (SOC), performing functions directly related to National Airspace System (NAS) operations. The role focuses on the availability and reliability of services and products provided to NAS users and serves as the principal technical specialist on legacy and newly developed systems within a large facility or across multiple facilities over a large geographical area. The specialist plans, directs, coordinates, monitors, and performs maintenance activities for assigned NAS systems and facilities. Work is broad in scope and complexity, performed with substantial independence and comprehensive technical knowledge to maintain and protect the integrity and safety of NAS components and systems. The position provides high-level technical support for analyzing, installing, repairing, fabricating, maintaining, modifying, and evaluating complex FAA systems. The incumbent analyzes and resolves technical problems, responds to outages and deteriorating network performance, and initiates timely repair or restoration while considering backup systems, reconfiguration options, service interruptions, and operational criticality. The role includes timely upward reporting of operationally significant NAS information, such as NOTAMs and SAL paging. During non-administrative hours, the incumbent-in-charge is expected to represent management. The specialist integrates Operational Risk Management (ORM) into restoration, scheduled maintenance, and planned projects, involving customers and service users in ORM planning and implementation. The position coordinates with internal and external contacts and often serves as the organization's primary point of contact for projects and work activities. Assignments are received in terms of priorities, objectives, and boundaries; the specialist identifies and organizes required resources and assigns them to large work activities within established schedules. Completed work is considered technically authoritative and is reviewed for compliance with organizational objectives, policies, and sound technical and programmatic judgment. Other duties may be assigned.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed