Airway Transportation Systems Specialist (SOC NAS)

Federal Aviation Administration•Oberlin, OH

About The Position

Serves as an Airway Transportation Systems Specialist (NAS Area Specialist) for the Cleveland ARTCC Service Operations Center, WCQ31-ZOB. The role is recognized as a subject matter expert and principal technical specialist for legacy and newly developed systems within a large facility or across multiple facilities over a large geographic area. The position supports the safe and efficient operating capacity of the National Airspace System (NAS), focusing on the availability and reliability of services and products provided to NAS users. The specialist plans, directs, coordinates, monitors, and performs real-time management and maintenance activities for assigned NAS systems and facilities. Work is broad in scope and complexity and is performed with a high degree of independence, applying comprehensive technical knowledge to protect system integrity and safety. The specialist provides advanced technical support for analyzing, installing, repairing, fabricating, maintaining, modifying, certifying, and evaluating complex FAA systems and equipment. The role responds rapidly to technical problems and system outages, initiates timely repair or restoration, and considers backup systems, reconfigurations, service interruptions, and operational criticality. The incumbent is responsible for timely reporting of NAS information that may affect operations, including NOTAM and SAL paging information, and may serve as management’s representative during non-administrative hours. Operational Risk Management must be integrated into restoration work, scheduled maintenance, and planned projects. The position coordinates with internal and external contacts and may represent the organization as the primary point of contact for projects and other work activities.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.
Must possess a valid driver’s license.
Must meet the position’s experience requirements, demonstrating extensive knowledge of and experience in technology system interrelationships and management of civilian or military automated aviation, navigation, and electronics systems.
Experience must be at a level of difficulty and responsibility appropriate to the position. Experience at the next lower level, Pay Band H/Level III or FG/GS-12 or equivalent, generally meets minimum qualifications when it supports the demonstrated abilities identified in the announcement.
Must provide a clear, concise narrative statement for each Demonstrated Ability, describing relevant education, training, and experience.
A supervisory endorsement including the announcement number is required by the closing date if selection would constitute a promotion from Career Level III to Career Level IV; it is not required for in-grade or downgrade candidates.
Subject to a background investigation and moderate-risk security requirements.
May be required to complete a one-year probationary period.
May be required to file a financial disclosure statement within 30 days of entry on duty.
Subject to pre-employment or pre-appointment drug screening and, as a testing-designated position, random drug and/or alcohol testing.
Must comply with FAA restrictions on certain outside employment and financial investments in aviation-related companies.

Responsibilities

Plan, direct, coordinate, monitor, and accomplish real-time management and maintenance activities for assigned NAS systems and facilities.
Install, evaluate, maintain, modify, and certify facilities, services, and equipment that support the NAS.
Analyze, install, repair, fabricate, maintain, modify, and evaluate complex systems for which the FAA is responsible.
Maintain and protect the integrity and safety of NAS components and systems and support the availability and reliability of services and products.
Rapidly analyze technical problems, seek resolution, and adjust plans to address outages and network performance deterioration.
Initiate timely repair or restoration of services and systems, considering backup systems, possible reconfigurations, service interruptions, and operational criticality.
Timely report NAS information that could affect operations for situation awareness, including NOTAM and SAL paging information.
Serve as management’s representative during non-administrative hours when designated incumbent-in-charge.
Integrate Operational Risk Management into restoration, scheduled maintenance, and planned projects, involving customers and service users in planning and implementation.
Represent the organization as a primary point of contact on projects, programs, and other work activities to coordinate plans, obtain information, and resolve problems.
Perform other duties as assigned.