Airway Transportation Systems Specialist (SOC NOM)

Federal Aviation Administration•Fort Worth, TX

About The Position

Serves as a NAS Operations Manager (NOM) within the Fort Worth ARTCC Service Operations Center (SOC). The NOM monitors the status of services and systems, performs or directs restoration of interrupted services and systems, and operationally reconfigures them to minimize interruptions and enhance service predictability within the SOC’s area of responsibility. The position ensures the quality of NAS infrastructure services delivered to critical air traffic operations facilities. The incumbent is a principal technical expert for developing solutions to unanticipated situations affecting operationally critical NAS systems and provides agency-wide leadership on highly complex technical activities. The role may serve as senior project manager or team leader for large, challenging work; represent the FAA as a senior technical authority; establish program goals and project plans; and identify and manage resources. It works with high-level internal and external customers and multiple air traffic entities to resolve complex issues, coordinate facility and system shutdowns and restorations, and minimize effects on air traffic operations. The NOM independently evaluates nationwide trends, keeps abreast of technology and new systems, and recommends system and operational enhancements to senior managers. The role formulates local Standard Operating Procedures for emergency and safety situations, reports NAS information that could affect operations for situation awareness, and integrates Operational Risk Management into restorations, scheduled maintenance, and planned projects. The incumbent represents management during non-administrative hours and provides authoritative technical decisions and expert guidance across projects, programs, and functional areas.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after 12/31/1959.
Must submit an SF-50.
Must possess a valid driver's license.
Subject to designated or random drug testing.
Must demonstrate specialized experience with extensive knowledge of and familiarity with NAS monitoring technology, system interrelationships, and monitoring tools.
Specialized experience includes experience with NAS monitoring tools such as Maintenance Automation System Software (MASS), Navigation Information System (NIS), and UIC (Universal Interlock Control).
Specialized experience includes training and/or certification for services related to STARS, TDWR, ASDE, ITWSS, ATISS, LLWS, and communication systems.
Experience using Event Manager and NOTAM Manager applications to document and report NAS-related outages.
Candidates must meet the qualifications by the announcement closing date and address every mandatory Demonstrated Ability.
Generally, experience at the next lower pay band of FV-I/level IV or equivalent may meet minimum qualifications if it demonstrates all identified abilities.
There is no educational substitution at this grade level.
A background investigation and favorable adjudication are required before appointment unless waived; the position has a Moderate Risk (5) security requirement and a five-year reinvestigation period.
A one-year probationary period may be required.
A financial disclosure statement may be required within 30 days of entry on duty.
A supervisory endorsement is required by the announcement closing date for applicants whose selection would be a promotion.

Responsibilities

Monitor the status of NAS services and systems and perform or direct restoration of interrupted services and systems.
Operationally reconfigure services and systems to minimize interruptions and improve service predictability.
Ensure the quality of NAS infrastructure services delivered to critical air traffic operations facilities.
Develop workable solutions for unanticipated situations affecting operationally critical NAS systems.
Serve as senior project manager or team leader for large, challenging, and complex work activities.
Represent the FAA as a senior technical authority for major agency activities, projects, programs, emerging technologies, and customer concerns.
Establish and manage program goals and objectives, formulate project plans, and ensure work aligns with organizational objectives and policies.
Identify, justify, procure, distribute, and track resources needed for large work activities.
Work with high-level internal and external customers to resolve complex issues and maintain NAS integrity.
Coordinate with multiple air traffic entities to shut down and restore facilities, systems, and services without disrupting air traffic operations.
Resolve restoration problems quickly while minimizing impact to the NAS.
Provide agency-wide leadership for highly complex technical activities and develop innovative approaches to difficult problems.
Independently monitor and evaluate nationwide trend data to develop solutions for sustaining the NAS.
Keep abreast of technology changes and systems coming online, and recommend system and air traffic operations enhancements to senior managers.
Formulate local Standard Operating Procedures for emergency and safety situations at assigned facilities.
Report NAS information that could affect operations in a timely manner to support situation awareness, including NOTAM and SAL paging functions.
Understand local operational conditions and anticipate future changes and developments.
Integrate Operational Risk Management into restoration, scheduled maintenance, and planned projects, involving customers and service users in implementation and planning.
Represent management during non-administrative hours and formulate and recommend organizational positions on major agency activities.
Provide expert guidance and instruction on complex issues spanning projects, programs, or functional areas.
Perform other duties as assigned.