Serves as a SOC NOM for the Minneapolis District at the Minneapolis ARTCC SOC, WCM31-ZMP. The incumbent is the principal technical expert for developing workable solutions to unanticipated situations affecting operationally critical National Airspace System (NAS) systems, and serves as a senior project manager or team leader for large, challenging, and complex work activities. The role provides Agency-wide leadership for highly complex technical activities and represents the FAA as a senior technical authority for major Agency activities, projects, programs, emerging technologies, and customer concerns. The incumbent establishes and manages program goals and objectives, formulates project plans, recommends changes, ensures alignment with organizational objectives and policies, and identifies and manages resources for large work activities. The position works with senior internal and external customers and multiple air traffic entities to resolve complex issues, coordinate facility and system shutdowns and restorations, and minimize impacts to air traffic operations. It independently monitors and evaluates nationwide trend data, develops innovative solutions, keeps current with technology and new systems, and recommends system and operational enhancements to senior managers. The role develops local Standard Operating Procedures for emergency and safety situations; reports NAS information upward in a timely manner for situation awareness, including NOTAM and SAL paging functions; and integrates Operational Risk Management into restoration, scheduled maintenance, and planned projects. The incumbent represents management during non-administrative hours, provides expert guidance on complex cross-functional issues, develops plans and policies for current or anticipated problems, and performs other duties as assigned. Work directly supports the Agency’s objectives and the safe, continual operation of the NAS.
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Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed