Airport Wheelchair Agent (Delta) MSP-FT

Unifi•Minneapolis, MN
•Onsite

About The Position

Prospect Airport Services is seeking an Airport Wheelchair Agent to provide wheelchair assistance to passengers at the airport at all stages between curbside and aircraft. The role supports passengers with mobility needs while delivering professional customer service and adhering to safety and operational standards. The position is based in Minneapolis, Minnesota, and the posting lists a base pay rate of $16.37 per hour. It is full-time and non-exempt, with A.M. and P.M. shifts.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficient in English.
  • Must be able to frequently lift and move up to 70 pounds; constantly push and pull up to 70 pounds; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and open to work in outside weather conditions, which may include severe seasonal elements.
  • Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.

Responsibilities

  • Push wheelchairs for passengers requiring assistance, ensuring a professional customer experience.
  • Assist passengers with wheelchair assistance when transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and in or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area.
  • Adhere to safety procedures and policies and complete work in a safe and secure manner in accordance with company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities expected for the position.

Benefits

  • Competitive pay with daily access to earned wages.
  • Medical, dental, and vision insurance for full-time employees working 30 hours per week; benefits begin in the month following 60 days of service.
  • Voluntary additional coverage through AFLAC, including short-term disability, accident, critical illness, and hospital indemnity.
  • Employee discounts and perks, including Working Advantage, Payactiv, Purchasing Power, and Active&Fit.
  • Paid time off under a location-specific leave policy.
  • Travel discounts through ID90 and Concur.
  • Tuition discount with Purdue Global.
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