Airport Wheelchair Agent

HHS•Windsor Locks, CT

About The Position

HHS Aviation is hiring Airport Wheelchair Agents to provide wheelchair assistance to passengers throughout the airport and support a positive airport experience. Agents transport passengers to and from flights inside the terminal, greet and assist customers, and help passengers transfer into and out of wheelchairs or seats when needed. The role requires following HHS and regulatory procedures and best practices, and supporting coworkers and management to help the department operate efficiently. The position is available full-time or part-time, with day, evening, and night shifts. The wage is $17 per hour plus tips. Applicants must pass a background check and drug screen and provide proof of U.S. employment eligibility. HHS Aviation describes itself as an aviation services partner offering ground-service solutions, drawing on decades of industry knowledge and experience.

Requirements

  • Must be at least 18 years old.
  • Communicate effectively in English and work well in a team environment.
  • Adhere to all Americans with Disabilities Act (ADA) requirements; training is provided.
  • Provide clear, concise, and polite directions.
  • Practice good personal hygiene, be neatly groomed, and wear a uniform.
  • Possess a valid driver’s license and provide a motor vehicle record.
  • Be able to walk and stand for long periods and lift up to 70 pounds.
  • Push and pull carts or equipment weighing over 100 pounds on tile and carpeted floors continuously throughout a shift.
  • Be able to operate equipment necessary to perform the essential functions of the job.
  • Pass a background check and drug screen and provide proof of employment eligibility in the U.S.

Nice To Haves

  • Customer service experience, preferably in aviation, airline, patient transport, or patient care.
  • Veterans and candidates with military experience are encouraged to apply.

Responsibilities

  • Transport passengers in wheelchairs to and from their flights inside the terminal.
  • Greet and assist all customers in a friendly manner.
  • Assist with lifting passengers in and out of wheelchairs and seats as needed.
  • Follow all HHS and regulatory procedures and best practices.
  • Assist team members and management as needed to help the department operate efficiently.

Benefits

  • Flexible schedules
  • Excellent training
  • Competitive wages
  • Work-life balance
  • Job satisfaction
  • Promotion opportunities
  • Paid Time Off
  • Medical
  • Dental
  • Short-Term Disability
  • Voluntary Life
  • Safety Incentive Program
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