Airport Wheelchair Agent - BOS

Unifi•Boston, MA
•Onsite

About The Position

Unifi is hiring an Airport Wheelchair Agent to provide wheelchair assistance to international passengers at the airport, from curbside through to the aircraft. The role focuses on providing a professional customer experience while assisting passengers and handling wheelchairs and baggage safely. No prior experience is required; paid training is provided. The position is part-time and offers a base pay rate of $19.75. Work may be scheduled on A.M. or P.M. shifts, any day of the week. Employees must be willing to work rotating shifts, nights, weekends, holidays, and overtime, and must be able to work outdoors in potentially severe seasonal weather. Unifi describes its vision as providing an exceptional experience while getting aircraft and passengers to their destinations safely. It seeks employees who demonstrate passion, integrity, and empathy, and states its commitment to equal opportunity employment.

Requirements

  • No experience is required; paid training is provided.
  • High school diploma or GED.
  • Must be at least 18 years old.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficiency in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able and willing to work rotating shifts and hours, nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in weather that may include severe seasonal conditions.

Nice To Haves

  • Knowledge of another language, such as Spanish.

Responsibilities

  • Push wheelchairs for passengers requiring assistance, providing a professional customer experience.
  • Assist passengers who require wheelchair assistance with transporting, checking in, or claiming baggage.
  • Lift and assist passengers requiring wheelchair assistance up or down aircraft stairs and into or out of wheelchairs.
  • Gather wheelchairs from the concourse and return them to the staging area for use.
  • Follow all safety procedures and policies and complete work safely and securely in accordance with company safety and operational standards.
  • Immediately report safety and security incidents and potential hazards in accordance with the Unifi Fair and Just Culture Policy.
  • Perform other related duties as assigned within the appropriate skill and experience capabilities for the position.

Benefits

  • Flight privileges for employees and eligible family members after 30 days.
  • Weekly pay for hourly employees.
  • Paid time off for full-time employees.
  • Medical, dental, and vision insurance for full-time employees.
  • 401(k) for all employees.
  • Exclusive discounts and additional wellness programs.
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