Airport Dispatch Agent - BOS

Unifi • Boston, MA

1h • Onsite

About The Position

Unifi is seeking an Airport Dispatch Agent to support its airline ground services at Boston Logan International Airport. The role assigns Passenger Assistance Agents, wheelchairs, and Avtech devices to flights and other airport locations. It also maintains the control room environment, timeclock, inventory records, device distribution, and Avtech device maintenance. No prior experience is required, and paid training is provided.

The position requires a high school diploma or GED, applicants to be at least 18 years old, and the ability to obtain credentials required by airport or state authorities. Work takes place in an office-bound environment and may also involve outside weather conditions, including severe seasonal elements. The schedule may include rotating shifts, nights, weekends, holidays, and overtime.

Requirements

• High school diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport or state requirements.
• Must be able to constantly lift and move up to 70 lbs and frequently lift and move weights greater than 70 lbs.
• Must be able to constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel, and bend.
• Must be able to work rotating shifts and hours, nights, weekends, holidays, and overtime.
• Must be able and willing to work outdoors in weather conditions that may include severe seasonal elements.
• Must be able to work in an office-bound environment.

Responsibilities

• Assign wheelchair team members to activities that support safe, on-time arrivals and departures.
• Distribute Avtech devices to team members for passenger tracking and research.
• Conduct daily device inventory, account for all devices, and report discrepancies.
• Troubleshoot malfunctioning devices and report devices that are out of service.
• Ensure devices are adequately charged.
• Ensure time clocks are operable and escalate related issues.
• Provide authorized access to the Control Room.
• Perform other related duties within the skill and experience capabilities expected for the position.
• Complete work safely and securely in accordance with company safety and operational standards.
• Immediately report safety and security incidents and potential hazards in line with the Unifi Fair and Just Culture Policy.

Benefits

• Flight privileges for employees and eligible family members after 30 days.
• Weekly pay for hourly employees.
• Paid time off for full-time employees.
• Comprehensive medical, dental, and vision insurance for full-time employees.
• 401(k) for all employees.
• Exclusive discounts and additional wellness programs.
• Paid training for new employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED