Airport Customer Wheelchair Agent FT - EUG

Unifi•Eugene, OR
•$16•Onsite

About The Position

The Airport Customer Wheelchair Agent provides wheelchair assistance to international passengers who need support at all stages of their airport journey, from curbside to aircraft. The role focuses on delivering a professional customer experience while helping passengers with mobility, baggage, check-in, and boarding or deplaning. Paid training is provided, and no prior experience is required.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years of age.
  • Must be able to obtain credentials required by airport, state, or customs requirements.
  • Proficiency in English.
  • Must be able to frequently lift and move up to 70 pounds and constantly push and pull up to 70 pounds.
  • Must be able to constantly walk, stand, reach above the shoulder, climb, crawl, stoop, squat, kneel, and bend.
  • Must be able to work rotating shifts and hours, including nights, weekends, holidays, and overtime.
  • Must be able and willing to work outdoors in weather that may include severe seasonal conditions.

Nice To Haves

  • Knowledge of another language, such as Spanish.

Responsibilities

  • Push wheelchairs for passengers requiring airport assistance while providing a professional customer experience.
  • Assist passengers using wheelchairs with transporting, checking in, or claiming baggage.
  • Lift and assist passengers up or down aircraft stairs and into or out of wheelchairs.
  • Collect wheelchairs from the concourse and return them to the staging area for reuse.
  • Follow all safety procedures and policies.
  • Perform other related duties assigned within the skill and experience capabilities expected for the position.

Benefits

  • Flight privileges for employees and eligible family members after 30 days.
  • Weekly pay for hourly employees.
  • Paid time off for full-time employees.
  • Comprehensive medical, dental, and vision insurance for full-time employees.
  • 401(k) for all employees.
  • Exclusive discounts and additional wellness programs.
  • Paid training for new employees.
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