Airport Rental Agent – Customer Service & Sales

Budget Rent A Car of Utah•Salt Lake City, UT
•$16 - $18•Onsite

About The Position

Budget Car and Truck Rental of Utah is seeking customer-focused, dependable team members for its Salt Lake City Airport rental team. The role involves helping travelers with rental transactions, vehicle selections, rental options, and upgrades while supporting efficient airport operations. Training is provided. Employment is contingent upon successfully completing applicable background and drug screening requirements.

Requirements

  • High school diploma or equivalent.
  • At least 18 years old and authorized to work in the United States.
  • Valid driver's license with an acceptable driving record.
  • No more than two accidents or driving incidents within the past three years; applicants under 21 must have a clean driving record.
  • Strong communication and customer service skills.
  • Comfortable with sales, computer systems, and financial transactions.
  • Dependable and organized.
  • Able to work evening shifts and weekends.
  • Experience in car rental, retail sales, hospitality, airport services, or customer support is helpful but not required.

Nice To Haves

  • Experience in car rental, retail sales, hospitality, airport services, or customer support.

Responsibilities

  • Assist customers with rental agreements, reservations, vehicle pickups, returns, and extensions.
  • Process payments, close rental contracts, and maintain accurate records.
  • Explain rental pricing, vehicle choices, upgrades, and optional protection products.
  • Identify sales opportunities and recommend services based on customer needs.
  • Respond to customer questions and resolve service concerns.
  • Coordinate with fleet staff regarding vehicle availability and readiness.
  • Maintain an organized rental counter and follow company procedures.

Benefits

  • Competitive hourly pay plus sales incentives.
  • Medical, dental, and vision insurance for eligible employees.
  • Paid time off, vacation, and holidays.
  • 401(k) with company match.
  • Paid training and onboarding.
  • Career development and advancement opportunities.
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