EWR - Airport Coordinator (Summer 2027)

Rustic Pathways•Newark, NJ

11d•$20 - $25•Onsite

About The Position

Rustic Pathways is hiring a seasonal, part-time Airport Coordinator to support student group flights at Newark International Airport in New Jersey during Summer 2027. The position begins at the beginning of June and ends in mid-August. Airport Coordinators work with another coordinator and Flight Leaders to guide students through departures and arrivals, account for students, monitor flight information, and help maintain safety and provide support to students and families. The role serves as an initial point of contact for families and requires flexibility in response to delays, cancellations, rerouting, and ticket changes. The position does not normally travel, though the coordinator may be asked to travel on short notice as a backup for an absent Flight Leader. This is a non-exempt position scheduled for two to three days per week, on student group flight departure and arrival days. Schedules vary. Coordinators must be prepared to work beyond their normal schedule when students are delayed; an emergency may require an overnight hotel stay. Compensation is $20 to $25 per hour.

Requirements

Be at least 22 years old by June 1.
Have at least 2–3 years of relevant teaching, leadership, logistics planning, coordination, or combined work experience.
Provide personal transportation to Newark International Airport.
Live within 30 minutes of Newark International Airport for quick access.
Be able to work beyond the normal schedule to accommodate airport delays; this may require an overnight hotel stay during an emergency.
Have professional working proficiency in English.
Complete online training and attend in-person training at Newark International Airport.
Hold basic CPR and First Aid certifications from a licensed provider; classroom or in-person training is required, and online certifications are not accepted. Certifications must be submitted approximately two weeks before the summer start date.
Have excellent verbal and interpersonal communication skills, organizational capabilities, and attention to detail.
Have effective customer service skills and the ability to maintain excellence under pressure and changing conditions.
Be patient, enthusiastic, and solution-oriented.
Have sound knowledge of domestic and international travel trends and airport procedures, including check-in, security, onsite ticket rebooking, and departure and arrival procedures.
Demonstrate a passion for international travel, appreciation for cultural diversity, and understanding of the value of experiential education and travel for high school students.

Nice To Haves

Personal international travel experience, as a student, leader, or for pleasure.
Relevant teaching, leadership, volunteer, or youth counseling experience.
Experience organizing, coordinating, or managing logistics or events.

Responsibilities

Protect student safety and follow Rustic Pathways’ zero-tolerance policy for inappropriate behavior.
Escort students throughout the airport.
Explain airport procedures, including check-in, security checks, and departure and arrival gates, to students and Flight Leaders.
Give instructions to Unaccompanied Minor Coordinators as needed.
Account for every student on group flights departing and arriving that day.
Guide, protect, and support students on departure and return days.
Follow and implement safety procedures and policies when interacting with students and potentially their parents.
Keep Unaccompanied Minor Coordinators, Flight Leaders, and Rustic Pathways office staff informed about student well-being and flight information.
Respond calmly to issues as they arise.
Act as a role model and mentor by embodying Rustic Pathways’ mission, vision, and values.
Perform other duties as reasonably requested.
May serve as a backup for a sick or absent Flight Leader, including potentially replacing a no-show Flight Leader in extremely rare cases.