MIA - Airport Coordinator (Summer 2027)

Rustic Pathways•Miami, FL

10d•Onsite

About The Position

Rustic Pathways is hiring a seasonal, part-time Airport Coordinator to support student group travel at MIA International Airport in Miami during Summer 2027. The position begins at the start of June and ends in mid-August. Airport Coordinators work alongside another coordinator and Flight Leaders, helping students navigate departure and arrival days and supporting safe, organized travel. On busy days, they may need to coordinate and account for 40 to 200 students and keep track of domestic and international flight information. Airport Coordinators are often the first Rustic Pathways representatives students and families meet at the airport. They provide directions, help ease family concerns, build students’ excitement about their programs, and respond calmly to changing travel circumstances such as delays, cancellations, rerouting, and ticket changes. The position is non-exempt, does not normally travel, and involves working two to three days per week. Coordinators may be asked to work beyond their scheduled hours when students are delayed, stay overnight at a hotel in an emergency, or travel on short notice as a backup for an absent or sick Flight Leader.

Requirements

At least 2–3 years of relevant teaching, leadership, logistics planning, coordination, or combined work experience.
Must be at least 22 years old by June 1.
Must provide their own transportation to MIA International Airport in Miami.
Must live within 30 minutes of MIA International Airport in Miami.
Must be able to work beyond the normal schedule to accommodate students delayed at the airport; this may require an overnight hotel stay in an emergency.
Must complete online training.
Must attend in-person training at MIA International Airport in Miami.
Must hold basic CPR and First Aid certifications from a licensed provider; classroom or in-person training is required, and online certifications are not accepted.
Must submit certifications approximately two weeks before the summer start date.
Professional working proficiency in English.
Excellent verbal and interpersonal communication skills.
Excellent organizational capabilities and strong attention to detail.
Effective customer service capabilities.
Ability to maintain high standards under pressure and changing conditions.
Patient, enthusiastic, and solution-oriented approach.
Sound knowledge of domestic and international travel trends.
Understanding of airport procedures, including check-in, security checks, onsite ticket rebooking, and departure and arrival procedures.
Passion for international travel and appreciation of cultural diversity.
Understanding of the value of experiential education and travel for high school students.

Nice To Haves

Personal international travel experience, as a student, leader, or for pleasure.
Relevant teaching, leadership, volunteer, or youth counseling experience.
Experience organizing, coordinating, or managing logistics or events.

Responsibilities

Protect student safety and comply with Rustic Pathways’ zero-tolerance policy for inappropriate behavior.
Escort students throughout the airport.
Provide students and Flight Leaders with clear instructions about check-in, security checks, and departure and arrival gates.
Give instructions to Unaccompanied Minor Coordinators as necessary.
Account for every student on group flights departing and arriving that day.
Guide, protect, and support students on departure and return days.
Follow and implement safety procedures and policies while interacting with students and, potentially, their parents.
Keep Unaccompanied Minor Coordinators, Flight Leaders, and Rustic Pathways office staff updated on student well-being and flight information.
Respond calmly to issues as they arise.
Act as a role model and mentor by embodying Rustic Pathways’ mission, vision, and values.
Perform other duties as reasonably requested.