MIA - Airport Coordinator (Summer 2027)

Rustic Pathways•Miami, FL

11d•$20 - $25•Onsite

About The Position

Rustic Pathways is hiring a seasonal, part-time Airport Coordinator to support student departures and arrivals at Miami International Airport (MIA) during Summer 2027. The position begins at the start of June and ends in mid-August. Airport Coordinators work alongside another coordinator and Flight Leaders, helping students navigate the airport, tracking students and flight information, and supporting students and families through departure and return procedures. Travel conditions can change quickly, so coordinators must adapt calmly to delays, cancellations, rerouting, and ticket changes. The role is usually the first point of contact for families at the airport and helps reassure them while preparing students for their programs. The position is non-exempt, generally scheduled two to three days per week, and does not ordinarily involve travel. In some circumstances, a coordinator may be asked to travel on short notice as a backup for an ill or absent Flight Leader, or to cover a Flight Leader who does not show up. Work takes place at MIA on student group-flight departure and arrival days, and schedules vary. Coordinators may need to work beyond their planned schedule when students are delayed, potentially including an overnight hotel stay in an emergency. The hourly rate is $20 to $25.

Requirements

At least 2–3 years of relevant teaching, leadership, logistics planning, coordination, or combined work experience.
Must be at least 22 years old by June 1.
Must provide personal transportation to MIA International Airport in Miami.
Must live within 30 minutes of MIA International Airport for quick access.
Professional working proficiency in English.
Must complete online training and attend in-person training at MIA International Airport.
Must hold basic CPR and First Aid certification from a licensed provider; classroom or in-person training is required, and online certifications are not accepted. Certifications must be submitted approximately two weeks before the summer start date.
Excellent verbal and interpersonal communication skills.
Excellent organizational capabilities and strong attention to detail.
Effective customer service capabilities.
Ability to maintain excellence under pressure and changing conditions.
Patient, enthusiastic, and solution-oriented approach.
Sound knowledge of domestic and international travel trends.
Understanding of airport procedures, including check-in, security checks, onsite ticket rebooking, and departure and arrival procedures.
Ability to work beyond the normal schedule to accommodate airport delays; an emergency may require an overnight hotel stay.

Nice To Haves

Personal experience with international travel, as a student, leader, or for pleasure.
Relevant teaching, leadership, volunteer, or youth counseling experience.
Experience organizing, coordinating, or managing logistics or events.
Passion for international travel and appreciation for diversity in cultures and experiences.
Understanding of the value of experiential education and travel for high school students.

Responsibilities

Work with another Airport Coordinator and Flight Leaders at MIA to support student group flights.
Protect student safety and follow Rustic Pathways' zero-tolerance policy for inappropriate behavior.
Escort students throughout the airport.
Explain airport procedures and provide directions to students and Flight Leaders, including check-in, security, and departure and arrival gates.
Give instructions to Unaccompanied Minor Coordinators as needed.
Account for every student departing and arriving on the group flight.
Guide, protect, and support students on departure and return days.
Follow and implement safety procedures and policies when interacting with students and potentially their parents.
Keep Unaccompanied Minor Coordinators, Flight Leaders, and Rustic Pathways office staff updated on student well-being and flight information.
Respond calmly to issues as they arise.
Serve as a role model and mentor by embodying Rustic Pathways' mission, vision, and values.
Perform other duties as reasonably requested.
Be available to work beyond the normal schedule when students are delayed, with a possible overnight hotel stay in an emergency.
In rare cases, replace a no-show Flight Leader.