Air Export Agent

Expeditors • Plainfield, IN

4h

About The Position

The Air Export Agent serves in an operations capacity and is responsible for processing export shipments and accompanying documentation. The role involves shipment tracking, preparing and processing air waybills and other commercial and regulatory documents, entering shipment data, dispatching freight, communicating with customers and logistics partners, monitoring reports, billing clients, and maintaining compliance and service-provider relationships. The agent also works toward performance indicators, seeks process improvements, and completes required annual training.

Requirements

• Effective interpersonal skills, including listening, comprehension, and clear, concise verbal and written communication.
• Strong organizational and prioritization skills.
• Ability to work independently and in a team environment.
• Proficient computer skills, including Outlook, Excel, Word, and PowerPoint.
• Proven background of excellent attendance.

Responsibilities

• Track and trace shipments.
• Prepare, handle, and process shipment documentation, including house and master air waybills, commercial documents, and customs and regulatory documents.
• Enter data into the operating system accurately and on time.
• Dispatch freight.
• Communicate with customers, vendors, other Expeditors offices worldwide, and coworkers through email, phone, instant message, and in person.
• Monitor reports.
• Complete client billing accurately and on time.
• Help maintain strong relationships with service providers, including airlines and trucking companies.
• Maintain compliance with internal policies and procedures, government regulations, and customer requirements.
• Meet key performance indicators supporting department, branch, product, and company goals.
• Understand overall department process flow and seek opportunities to improve efficiency.
• Complete 52 hours of required annual training.

Benefits

• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral program bonus

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed