AI Business Transformation Manager

Century Distribution Systems•Glen Allen, VA

3d•Remote

About The Position

This is a newly created role at one of the most AI-forward companies in our sector. No template to follow. No blueprint to inherit. You'll report to our CTO with direct access to the CEO and C-Suite — using AI to accelerate executive execution while building the governance and adoption framework that scales across our US and Asia operations. Not research. Not support. A mandate to create measurable value. The AI Business Transformation Manager will own three interconnected missions: (1) Accelerate C-Suite Execution with AI: Embed with the CEO and C-Suite — attend key meetings, capture emerging initiatives, and use AI to move priorities from conversation to output with urgency. Produce results, not decks — research, analysis, briefings, and communications that give leadership time back and raise the quality of every decision. Apply first-principles thinking to identify where AI can eliminate friction in executive workflows then implement the solution, don't just recommend it. Serve as a trusted thought partner to the leadership team on AI strategy, tooling, and emerging opportunity. (2) Build and Lead AI Governance & Policy: Develop and own Century's AI governance framework; policies, standards, and guardrails for responsible AI use across the organization. Establish tooling standards and approved AI workflows to prevent shadow AI and ensure consistency across US and Asia teams. Monitor adoption, identify risks, and keep governance frameworks current as the AI landscape evolves. This space moves fast and our policies need to keep pace. Serve as Century's internal authority on AI policy, vendor evaluation, and compliance considerations. Partner with HR and Compliance to ensure governance keeps up with usage. (3) Drive AI Adoption Across the Organization: Identify and prioritize high-ROI use cases across business functions: operations, customer delivery, finance, HR, and track the outcomes. Build a library of approved AI workflows, prompts, and playbooks that teams can adopt consistently, no reinventing the wheel across geographies. Connect teams solving similar problems; eliminate duplicated effort and capture leverage across US and Asia operations. Lead AI literacy initiatives: training, documentation, internal showcases — raise the floor across the whole organization. Give leadership clear visibility into what AI is delivering: adoption metrics, time saved, quality improvements, cost impact.

Requirements

1-3 years deploying AI in a commercial or operational setting (actual deployment, not research)
Daily hands-on experience with LLMs, AI agents, automation platforms, prompt engineering, and retrieval-augmented workflows
Proven ability to translate AI into business outcomes across time, cost, quality, and speed
Strong project management skills
Comfort coaching executives and challenging traditional ways of working
Executive-level communication, written and verbal
Comfort working across US and Asia time zones

Nice To Haves

Supply chain or logistics background
Consulting experience
A degree in AI/CS/Data Science

Responsibilities

Accelerate C-Suite Execution with AI
Build and Lead AI Governance & Policy
Drive AI Adoption Across the Organization
Embed with the CEO and C-Suite to attend key meetings and capture emerging initiatives
Use AI to move priorities from conversation to output with urgency
Produce research, analysis, briefings, and communications that give leadership time back and raise the quality of every decision
Apply first-principles thinking to identify and implement AI solutions for executive workflows
Serve as a trusted thought partner to the leadership team on AI strategy, tooling, and emerging opportunity
Develop and own Century's AI governance framework, including policies, standards, and guardrails for responsible AI use
Establish tooling standards and approved AI workflows to prevent shadow AI and ensure consistency across US and Asia teams
Monitor AI adoption, identify risks, and keep governance frameworks current
Serve as Century's internal authority on AI policy, vendor evaluation, and compliance considerations
Partner with HR and Compliance to ensure governance keeps up with usage
Identify and prioritize high-ROI AI use cases across business functions (operations, customer delivery, finance, HR) and track outcomes
Build a library of approved AI workflows, prompts, and playbooks for consistent team adoption
Connect teams solving similar problems to eliminate duplicated effort and capture leverage across US and Asia operations
Lead AI literacy initiatives, including training, documentation, and internal showcases
Provide leadership with clear visibility into AI's impact through adoption metrics, time saved, quality improvements, and cost impact