Manager - AI Transformation
About The Position
The Manager of AI Transformation owns the development and ongoing effectiveness of the firm’s intranet as a hub for firm and practice information, knowledge management collections, and AI tool and adoption resources. This includes researching, developing, and launching a new Pillsbury intranet in 2027 as a single point of entry for the firm’s growing collection of AI and knowledge-management tools. The Manager oversees stakeholder management, content structure, publishing standards, and user experience, partnering with Information Technology on platform development and technical needs. Reporting to the Senior Manager of AI Transformation, this position turns the firm’s internal communications and learning priorities into useful, easy-to-find digital content and helps grow the intranet into a trusted, AI-enabled resource.
Requirements
- 5–7+ years of experience in intranet management, digital communications, knowledge management, or a related field.
- Demonstrated experience owning a digital content program, including content governance, user experience, and stakeholder coordination.
- Strong writing and editorial skills, with the ability to make complex information clear and easy to use.
- Experience using analytics and feedback to improve digital content or services.
- Ability to lead projects independently, set priorities, and build productive relationships across functions.
- Interest in AI, legal technology, and organizational change, with the ability to learn new concepts quickly.
Nice To Haves
- Experience in a law firm or professional services setting.
Responsibilities
- Own the intranet content roadmap, prioritizing improvements based on user needs, firm initiatives, and engagement data.
- Establish and maintain content governance, page ownership, publishing standards, and review cycles across the intranet areas within the role’s remit.
- Lead the organization and presentation of AI guidance, training resources, tool information, and other content so users can find and act on what they need.
- Manage day-to-day intranet publishing and coordinate contributions from content owners across the firm.
- Partner with Information Technology on intranet functionality, search, accessibility, and user experience improvements.
- Work with the Senior Manager to deliver AI-specific communications, campaigns, and learning resources through the intranet and related channels.
- Measure intranet usage and gather user feedback; recommend improvements and report on progress.
- Manage intranet projects from requirements through launch, coordinating stakeholders, deadlines, testing, and follow-up.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
