AI Business Process Solution Specialist, Microsoft Elevate

Microsoft • ,

8d • $107,600 - $205,600 • Remote

About The Position

Microsoft Elevate advances Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally by combining commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy. Its people-first approach focuses on inclusive economic opportunity and using artificial intelligence to enhance human potential.

The AI Business Process Solution Specialist helps Nonprofit, K–12 Education, and Community College organizations transform business processes and technology using Microsoft solutions, including Dynamics 365, Power Platform, and Copilot Studio. The specialist builds consultative relationships with C-suite executives and business decision makers, brings industry-relevant business value insights, and develops solutions that support customers’ business goals and end-to-end transformations. The role leads the sales process from account planning through closing, delivering Microsoft’s unified narrative, competitive differentiation, customer-focused pitches, business value propositions, outcomes, and proposals with commercial options. The specialist works with account teammates and support teams and may work up to 100% from home, with some travel to customer sites required.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field, and 4+ years of experience in technology-related sales or account management, or equivalent experience.
• 2+ years of experience selling Microsoft solutions, including Dynamics 365, Power Platform, and Copilot Studio.

Nice To Haves

• Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field and 6+ years of experience in technology-related sales or account management; or a bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 8+ years of such experience; or equivalent experience.
• 4+ years of solution or services sales experience.
• Deep understanding of Microsoft Power Platform solutions and Dynamics CRM and ERP applications, including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management, and Commerce, and how they translate into business impact and value.
• 2+ years of experience selling into Nonprofit or Education industries.

Responsibilities

• Partner with and lead the Account Planning Team on account plans for AI Business Process opportunities, including identifying decision makers and selecting solution plays.
• Establish and build C-suite and Business Decision Maker relationships as an industry-aligned Business Applications solution professional.
• Build and maintain the required range of qualified pipeline coverage for rolling four quarters through digital-first seller tools.
• Deliver the One Microsoft narrative and solution pitches to C-suite executives and Business Decision Makers.
• Coordinate business-value and technical-solution demonstrations with the AI Business Process Solution Engineer, aligned with customers’ desired business outcomes and solution requirements.
• Manage long-term contract renewals with existing accounts to support long-term customer satisfaction and success.
• Regularly participate in sales community calls and channels and share learnings and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level