Agentic Solutions Consultant (Insurance SaaS)

EvolutionIQ • Chicago, NY

7d

About The Position

EvolutionIQ's mission is to deliver state of the art technology that helps insurance claims teams make claims handling more accurate, fair, and efficient, so that more people impacted by injury or illness can continue their lives with dignity and stability. We are currently experiencing massive growth and to accomplish our goals, we are hiring world-class talent who want to help build and scale internally, and transform the insurance space. Our team is our #1 priority, and we have been named one of Inc.’s Best Workplaces 3 years in a row and Built In’s Best Places to work in 2025 and 2026! We are seeking an lead level Agentic Solutions Consultant to help customers evaluate, design, and adopt EvolutionIQ’s next generation agentic solutions. This role will sit at the intersection of Sales, Product, and Engineering. As EvolutionIQ expands into more complex agentic workflows across Disability and P&C, customers will need more than a standard product sale. They will need a partner who can understand their current operations, systems, workflows, data readiness, governance requirements, and integration constraints; translate that complexity into a clear implementation approach; and build the business case for change. You will work closely with Product, Sales, Engineering and leadership to support the pre-sale design process for highly customized enterprise opportunities. This includes helping customers understand how EvolutionIQ’s solutions will integrate with their claims systems, policies, eligibility feeds, data flows, and workflows, and shaping the transformation narrative that allows executive sponsors to secure buy-in internally. You will also help customers distinguish between configurable product capabilities, integration needs, and areas that may require deeper product or implementation planning. This is a highly consultative, commercially oriented role for someone who can move fluidly between technical details, business case development, solution architecture, and executive storytelling. The ideal person can serve as a trusted advisor to both business and technical stakeholders, helping customers understand the operational, technical, financial, and change management implications of adopting agentic solutions.

Requirements

• 5-10+ years of experience in solutions consulting, implementation consulting, solutions engineering, solution architecture, or a similar client-facing role in enterprise software, preferably in insurance
• Experience working on complex systems integration or transformation projects for large enterprise customers
• Ability to understand business processes, map system dependencies, and translate operational complexity into actionable implementation plans
• Experience designing solution architectures for complex enterprise customers, including integrations, data flows, workflow dependencies, implementation risks, and operational controls
• Ability to distinguish between configurable product capabilities, integration needs, product gaps, and true custom requirements
• Strong commercial instincts and comfort supporting pre-sale conversations alongside sales and product leaders
• Strong written and verbal communication skills, including the ability to create polished customer-facing decks, plans, business cases, workflow maps, and executive-ready materials
• Experience operating across both technical and business stakeholders
• Comfort discussing AI adoption topics such as governance, risk, compliance, auditability, data readiness, and responsible operational controls
• Comfortable in ambiguity and excited to help define a new function in a fast-moving environment

Nice To Haves

• Experience from firms such as Guidewire, Duck Creek, Capgemini, UiPath, ServiceNow, Palantir, or similar systems integration / insurance technology / enterprise AI environments is a strong plus

Responsibilities

• Partner with Sales, Product, and leadership to support pre-sale solution design for agentic products
• Assess customer operations, workflows, systems, and integration requirements to shape tailored implementation approaches
• Own current-state and target-state solution mapping for complex customer opportunities, including systems, data flows, workflow changes, integration points, implementation risks, and success criteria
• Assess customer data readiness, source systems, eligibility feeds, workflow triggers, reporting needs, and operational dependencies required to support successful agentic deployments
• Build customer-specific business cases, implementation plans, and executive-ready materials that help customers evaluate and buy complex solutions
• Create detailed documentation and presentation materials that articulate integration points, workflow changes, expected business impact, and implementation considerations
• Create reusable solution design artifacts, workflow maps, reference architectures, ROI templates, customer assessment frameworks, and implementation playbooks that help EvolutionIQ scale the agentic sales motion
• Translate customer discovery into clear internal recommendations for Product, Implementation, Engineering, and Go-to-Market teams
• Partner with Product and Engineering to identify recurring customer needs, product gaps, integration blockers, and scalable patterns for future agentic deployments
• Help define how EIQ positions and sells highly customized agentic solutions across different customers and lines of business
• Collaborate with internal stakeholders to develop repeatable frameworks for customer assessments, ROI development, implementation planning, and executive alignment
• Support both technical and commercial conversations with customers, from operational discovery through executive alignment
• Help customers evaluate agentic solutions through the lens of governance, risk, compliance, auditability, operational controls, and responsible AI adoption
• Ensure strong handoff from pre-sale discovery to implementation by documenting assumptions, technical requirements, customer goals, risks, integration needs, and success criteria
• Help customers think through operating model changes, user adoption, training needs, governance processes, and success metrics required to move from pilot to scaled deployment

Benefits

• Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching
• Additional family, wellness, and pet benefits
• Paid time off and sick leave
• 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers)
• Flexible schedule for new parents returning to work
• Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend
• $1,000/year for each employee for professional development
• Opportunities for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed