Senior Solutions Consultant (Saas - Pre-Sales)

Safety Chain•Remote USA, IL
•Remote

About The Position

The Senior Solutions Consultant is a consultative pre-sales role that partners with Account Executives to win complex, competitive enterprise deals with food and beverage manufacturers. The role owns the pre-sales consulting process end to end, including discovery, tailored demonstrations, solution scoping, diligence, rollout planning, and business value alignment. The consultant drives deal strategy alongside the sales representative and acts as a strategic storyteller, trusted advisor, and value translator, guiding manufacturing leaders toward more efficient, compliant, and data-driven operations. Within 6–12 months, the successful candidate is expected to become well versed in the company, market, and product; independently demonstrate standard use cases; lead discovery, diligence, and rollout discussions; advance deals through the sales cycle; and have closed a couple of deals. SafetyChain is a Plant Management Platform purpose-built for food and beverage manufacturers, helping customers replace spreadsheet- and paper-based processes with real-time visibility, compliance automation, and operational excellence across facilities.

Requirements

  • Experience as a lead pre-sales or solutions consultant on complex, competitive, large enterprise deals, preferably in SaaS, with a track record of winning them.
  • Ability to deliver compelling, value-based, outcomes-driven presentations to business and technical stakeholders.
  • Consultative style with strong storytelling, problem-solving, and active listening skills.
  • Hands-on operational experience in manufacturing, ideally food and beverage, such as plant operations, FSQA, or continuous improvement.
  • Understanding of production, food safety, and supplier quality management workflows.
  • Self-starter who thrives in a fast-paced, collaborative sales environment and sets direction proactively.
  • Technology-forward mindset, ability to master new platforms quickly, and comfort with integrations, data and data analysis, and APIs.
  • Competitive, persistent approach to preparation and deal pursuit, with a focus on driving the deal and owning the outcome.
  • Daily use of AI on core pre-sales work with repeatable workflows, validation of outputs against source material, and experience helping others build effective AI habits.

Nice To Haves

  • SaaS pre-sales experience.
  • Manufacturing operational experience specifically in food and beverage.

Responsibilities

  • Own the end-to-end pre-sales consulting process with Account Executives, including discovery, tailored demos, solution scoping and strategy, diligence support, implementation and rollout planning, and business value alignment.
  • Maintain and run tailored demos in the demo environment, and build repeatable demo assets and playbooks.
  • Support RFPs and technical and security evaluations, ensuring responses align with business goals, and draft complex statements of work.
  • Drive deals to close alongside the Account Executive as a strategic storyteller, trusted advisor, solution and rollout consultant, and value translator.
  • Challenge ineffective sales approaches and bring a creative, technology-forward approach to winning deals.
  • Drive deal strategy with Account Executives by mapping stakeholders, surfacing risks early, positioning against competitors, researching deals, and keeping deal status current in the CRM.
  • Translate complex requirements into clear, compelling solution narratives focused on outcomes.
  • Use Fathom call recordings for discovery, accountability, and continuous improvement.
  • Articulate platform ROI and business transformation to influence buying decisions.
  • Use customer stories to reinforce solution impact and build credibility.
  • Collaborate with Marketing, Customer Success, and Product to incorporate industry trends, best practices, and regulatory considerations into deals, and relay field insights to inform product roadmap and messaging.
  • Serve as a trusted advisor to food and beverage manufacturers, applying operational and FSQA credibility across food safety, quality, production, and supplier management.
  • Use AI in core pre-sales work, build repeatable prompts and workflows, validate outputs against authoritative sources, help other Solutions Consultants develop effective AI habits, and contribute to team AI standards.

Benefits

  • Competitive compensation plan.
  • Opportunity for stock options.
  • Health benefits.
  • Self Care PTO Plan.
  • Flex schedule and work-from-home flexibility.
  • Annual investment in professional development.
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