Agency Sales Representative (WA/OR Remote)

First American•Washington, DC

1d•$60,000 - $80,000•Remote

About The Position

The Agency Sales Representative develops and retains a quality independent title agent client base by acquiring new title agents and maintaining relationships with existing agents. The representative serves as the title agency’s main point of contact on orders and manages the relationship between the title agent and First American. Responsibilities extend throughout the sales order, shipping, billing, customer payment, and follow-up process. The role also manages agent data and sales-related activity in Salesforce (CRM). This remote position may be based in Washington or Oregon and requires regular travel within those states to support business needs.

Requirements

2–5 years of successful residential title or real estate industry experience.
Proven track record of meeting and exceeding sales goals.
Valid driver’s license.
Ability to listen to customers, understand their needs and objectives, and provide appropriate solutions.
Persistence, tenacity, and consistency in pursuing revenue opportunities.
Strong interpersonal communication skills.
Flexibility and ability to adapt strategy to changing conditions.
Understanding of the market and competition, with ability to identify external threats and opportunities.
Ability to persuade and influence others.
Strong negotiation skills.
High school diploma or equivalent.
Ability to travel regularly within Washington or Oregon.

Responsibilities

Retain and expand title agency relationships throughout the assigned region or market area.
Communicate proactively with title agencies and respond to them in a timely manner.
Develop and execute a call plan for the assigned area.
Assess individual title agent needs and develop, present, and implement plans to meet them.
Attend title and real estate industry functions and participate in the community to maintain visibility in the marketing area.
Display or demonstrate products using samples or catalogs and emphasize their salable features.
Create or adapt and deliver group and individual presentations to customer groups, target title agents, cooperating title agents, and others.
Manage title agency accounts, including performing policy audits, collecting aged receivables, monitoring agent remittance, and resolving accounting issues.
Learn third-party vendor title software solutions and train agents on integration options available through AgentNet to drive revenue.
Learn First American technology and product offerings and provide training and solutions to title agents.
Manage agent data and sales-related activity in Salesforce (CRM).
Maintain customer relationships and service customer needs throughout the sales order, shipping, billing, payment, and follow-up process.