Outside Sales, Aftermarket Territory Account Representative

Ovation Holdings•Frederick, MD

About The Position

The Aftermarket Territory Account Representative (TAR) develops and maintains relationships with PMC building engineers and other commercial clients to promote STH service offerings, preventative maintenance contracts, and capital equipment replacement solutions. The role focuses on securing replacement equipment orders at optimal selling prices and gross margins, using the STH pre-bid process to help ensure STH controls pump room transactions and support long-term business growth and revenue. The representative executes sales plans, generates quotes, and maintains follow-up processes to contribute to the success of STH's aftermarket sales division. The role involves frequent customer outreach and on-site visits, including job-site equipment inspections and sales presentations. The representative works with sales support, estimating, project management, and engineering teams to coordinate pricing, pump selection, orders, and project execution. The position is salaried with a commission-based structure and includes a company vehicle.

Requirements

At least 2 years of outside sales experience, ideally in a related field.
Mechanical aptitude and/or prior technical knowledge.
Strong working knowledge of the MS Office Suite.
Experience with a CRM such as Salesforce or NetSuite.
Familiarity with reading and understanding wiring schematics.
Ability to troubleshoot and problem-solve.
Excellent customer service and interpersonal skills.
Ability to lift 50 pounds independently, walk, and stand for extended periods.
Clean driving record.
High school diploma or equivalent.
Residence within a 50-mile radius of Washington, DC, or Northern Virginia.

Nice To Haves

A degree in a relevant field, such as Business, Engineering, Marketing, or Sales.
Experience working with mechanical, electrical, and/or commercial products.
Ability to read and understand blueprint plans and project specifications.
Experience as a Field Service Technician or in outside sales; mechanical, plumbing, or electrical backgrounds are preferred.
Strong analytical skills, including the ability to identify underlying issues and provide solutions.

Responsibilities

Promote, market, and sell STH products and services, including pump repairs and preventative maintenance agreements.
Conduct 8–9 sales calls per day, 3–4 days per week, with prospective and current customers.
Sell a minimum of 12 preventative maintenance agreements per month.
Qualify leads and follow up to build and maintain a consistent sales pipeline that meets performance goals.
Collaborate with cross-functional teams, particularly sales support in estimating and project management, to support seamless project execution.
Submit orders accurately to the inside support team in accordance with STH procedures.
Coordinate with estimating and engineering teams to finalize project pricing and select appropriate pumps.
Conduct on-site customer visits, including job-site equipment inspections and sales presentations.
Recommend product and service improvements based on project requirements and customer needs.
Maintain detailed area and customer sales records to provide historical data and ensure consistent reporting.