Aftermarket Sales Representative

ITT Inc. - English US•Valencia, CA

2d•$106,300 - $158,700

About The Position

The Aftermarket Sales Representative develops and maintains relationships with U.S. and foreign government agencies and public-sector clients serving military and commercial markets. The role generates sales opportunities and supports company growth by managing inbound and outbound sales activities, preparing quotes and proposals, following up on bids and contracts, and coordinating with internal teams to support customer satisfaction and timely delivery. The representative manages a $20M+ book of business while growing existing accounts and generating new business. Responsibilities include account and distributor support, sales planning and forecasting, customer communications, contract and procurement support, and monitoring competitive activity. The role works with sales, engineering, quality, and operations to champion customer interests. This position requires use of information subject to ITAR. Applicants must be U.S. persons as defined by ITAR: U.S. citizens, U.S. permanent residents, political asylees, or refugees.

Requirements

Associate degree required.
At least 5 years of customer service or sales experience in the aerospace/defense industry.
Prior experience managing a $20M+ book of business while growing and generating new business.
Strategic alliances with several key contacts in the aerospace marketplace.
Understanding of U.S. FARs/DFARS and solicitation processes.
Professional presentation and communication skills.
Initiative and ability to develop, implement, and achieve ambitious performance goals.
Interpersonal skills to work with ITT’s diverse and global employee base and motivate, energize, and enhance teammate performance.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Customer-focused flexibility and adaptability to support accounts and strengthen partnerships.
Strong organizational skills and attention to detail.
Must be a U.S. person as defined by ITAR.

Nice To Haves

Bachelor’s degree in business.
Aftermarket experience.
Knowledge of government procurement processes.

Responsibilities

Manage a $20M+ book of business while growing accounts and generating new business.
Provide an annual sales plan to support business growth objectives and the strategic plan.
Manage established accounts and distributors, providing service and contractual support to maintain and grow business.
Monitor worldwide competitive activities, including technical developments and market share data.
Respond to customer inquiries about products, pricing, contracts, and availability.
Prepare and submit quotes, proposals, and bid documentation in accordance with government requirements.
Follow up on open quotes, bids, and contract opportunities to maximize sales conversion.
Negotiate price and terms and secure purchase orders for quoted opportunities.
Communicate sales activities and reports, and prepare customer correspondence.
Provide sales forecasts for budget planning and financial reporting.
Obtain target pricing and competitor insights to support margins on competitive and sole-sourced aftermarket opportunities.
Work effectively with sales, engineering, quality, and operations to champion customer interests.
Develop and maintain relationships with government and commercial customers and distributors.
Generate new business opportunities through outbound calls, emails, and lead follow-up.
Maintain knowledge of government purchasing processes, contracts, and procurement regulations.
Track sales activities, opportunities, and customer interactions.
Maintain current knowledge of company products, services, and competitive offerings.
Assist with contract renewals and ongoing account activities.
Meet or exceed established sales goals and performance metrics.
Use ERP and CRM systems and business software, including Excel, Word, and PowerPoint.