Aftermarket Sales Representative

Aqua-Aerobic Systems, Inc. • Loves Park, IL

6d • $29 - $36 • Hybrid

About The Position

The Aftermarket Sales Representative provides post-purchase sales support to Aqua-Aerobic Systems, Inc. customers. The role maintains customer records, gathers information about existing equipment installations, and researches customer needs in coordination with internal departments to develop recommendations. This position is based onsite at Aqua-Aerobic Systems, Inc. in Loves Park, Illinois, with telecommuting available up to two days per week.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in inside sales, customer service, or technical support.
• Comfort communicating frequently by telephone.
• Proficiency in computer use.
• Strong attention to detail and the ability to set priorities and meet deadlines effectively.
• Excellent written and verbal communication skills.
• Ability to communicate price, margin, and commission information accurately and promptly while maintaining confidentiality.
• Ability to read technical equipment drawings and bills of material, identify replacement parts, and answer customer questions about equipment operation.

Nice To Haves

• Prior experience with industrial, mechanical, or water/wastewater equipment.

Responsibilities

• Prepare quotations, including prices and ship dates, using system information.
• Answer incoming telephone calls and emails and respond to inquiries.
• Contact customers to obtain relevant information about existing equipment installations.
• Research customer needs and coordinate with Engineering, Sales, Finance, and Operations to provide recommendations.
• Follow up monthly on open quotations.
• Enter data and process orders.
• Maintain current parts and services price lists.
• Scan, file, and maintain project and order files.
• Provide brochures and technical information to customers upon request.
• Coordinate pricing and proposal information with sales representatives and the Aftermarket Sales Manager.
• Update customer records based on new contacts, purchases, or other information.

Benefits

• Medical insurance, including prescription coverage
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Accidental death and dismemberment insurance
• Business travel insurance
• Paid parental leave
• Medical flexible spending account
• Dependent care flexible spending account
• Lifestyle spending account
• Employee Assistance Program (EAP)
• 401(k) with a 3% match, including pretax and post-tax options
• Profit sharing
• Bonus
• Summer hours
• Paid Christmas shutdown
• Paid volunteer hours
• Vacation and paid leave for all workers
• Vacation purchase program
• Tuition reimbursement
• Telecommuting up to two days per week
• Flexible work schedule
• Identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED