Aftermarket Account Manager - HOLT Truck Centers

HOLT Group•Houston, TX

1d•Onsite

About The Position

The Aftermarket Account Manager promotes aftermarket parts and service solutions to an assigned customer base and pursues new business to expand market share. The role is accountable for sales goals in a designated territory, maintaining existing customer relationships, and developing conquest accounts. The position works closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The incumbent is expected to model alignment with the company’s mission and core values, collaborate with internal and external resources, and participate in ongoing self-development. The role is primarily field-based, with frequent use of a company vehicle for customer visits. It includes extensive daily driving within the assigned territory, monthly in-person visits to assigned accounts, and occasional overnight travel. The position also involves frequent outdoor work in varying weather, noise, dust, and automotive shop environments, often at a fast pace with unscheduled interruptions.

Requirements

High school diploma or equivalent required.
At least one year of relevant work experience required.
At least one year of direct sales experience required.
Valid state-issued driver’s license required.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales skills, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical thinking and analytical skills for problem-solving and decision-making.
Strong customer service and interpersonal communication skills.
Detail-oriented with strong organizational capabilities.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform basic mathematical functions, including percentages, addition, subtraction, multiplication, and division.
Self-motivated and able to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature, and to read, write, and understand information.
Strong formal presentation skills for small and large groups.
Able to make extensive daily drives within an assigned territory and occasionally travel overnight.
Able to remain stationary for extended periods; frequently stand and walk; occasionally bend, kneel, and reach; and occasionally move or transport items weighing up to 40 pounds.
Able to use visual and auditory senses for environmental awareness and safe work execution.

Nice To Haves

Bachelor’s degree in a related field preferred.
Three or more years of On-Highway Trucking industry experience preferred.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes.
Sell and market On-Highway Truck parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Organize and plan daily sales calls, targeting 5–7 visits per day.
Conduct in-person visits to all assigned accounts monthly.
Follow the HOLT Aftermarket Sales Process: pre-call planning, opportunity identification, opportunity investigation, proposal presentation, and business closure.
Receive customer orders, act as the primary point of contact, and educate customers about parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and comply with applicable safety policies and company policies, procedures, and standards.
Perform other duties as assigned.