Truck Service Technician Level 3 - HOLT Truck Centers

HOLT Group•Houston, TX

4d•Onsite

About The Position

The Level 3 Diesel Technician is a skilled, senior-level technician who handles a wide range of mechanical repairs and basic to intermediate diagnostics. The role completes most standard repairs with limited supervision while continuing to build diagnostic capability. A Level 3 technician generally has more than four years of experience and/or demonstrated job-relevant knowledge and skills, broad knowledge of standard and technical concepts, practices, and procedures, and uses experience and judgment to plan and accomplish goals. The technician performs standard, complex, and technical tasks, is self-starting, and requires minimal supervision. The position models HOLT's mission and core business values, collaborates with internal and external resources, and participates in ongoing self-development. It mentors lower-level technicians and maintains professional, safe, and punctual work practices. The role is based at HOLT Truck Centers in Houston Hempstead and may involve travel to other stores, including overnight stays, when help is needed during heavy workloads.

Requirements

Meet all technical and performance requirements for a Level 1 and Level 2 Technician.
Extensive knowledge of equipment and tools, including their design, uses, repair, and maintenance.
Expert knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling.
Vehicle fleet operation and control skills.
Problem-solving and troubleshooting skills.
Verbal communication skills.
Excellent time-management and organizational skills.
Ability to follow logical troubleshooting procedures.
Ability to work independently and as part of a team.
Ability to operate a conventional forklift.
Ability to operate hand tools, power tools, pneumatic tools, mechanical repair equipment, and an overhead crane.
Ability to operate a vehicle on public roads.
Manual dexterity to make precisely coordinated finger movements with one or both hands to grasp, manipulate, or assemble very small objects.
Ability to read, write, and understand information.
Ability to listen to and understand spoken information and ideas.
Ability to complete applicable HDSI VBL classes, model HOLT’s VBL culture, and successfully apply the Learn, Model, Teach, and Measure tools.
High school diploma or equivalent, and accreditation from a technical school or an applicable skilled trades program.
Minimum of four years of experience.
Ability to learn and model HOLT’s VBL culture.
Ongoing safety training.
Valid driver’s license and acceptable driving record.
Own and maintain the necessary tools to efficiently perform the job.

Nice To Haves

CVI, International, or Cummins certifications.
CDL – Class A or B.
ASE Medium/Heavy Truck Certification.
AC Certification.
Brake System Certification.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes in alignment with the company’s vision, values, and mission.
Troubleshoot and diagnose complex engine malfunctions and failures with minimum supervision.
Perform detailed engine and related equipment repairs on trucks and trailers with direction and minimum supervision.
Disassemble and inspect equipment, determine required parts, and reassemble to factory specifications.
Provide quality control and assurance inspections of completed tasks, including road testing.
Use computers and related software to diagnose and reprogram engines.
Complete service reports, timecards, parts requisitions, and returns.
Interpret and use information from operating and maintenance resources, online resources, and service manuals and bulletins.
Operate equipment and vehicles while possessing all necessary licenses and certificates.
Follow contamination control and HAZMAT rules and regulations.
Maintain company equipment, tools, and vehicles in good, clean, and working order.
Communicate job progress to supervisors and customers as needed.
Work overtime as required by workload and customer needs.
Maintain a professional presence with internal and external customers, including personal appearance.
Mentor and coach lower-level technicians.
Complete assigned safety training and work safely in accordance with applicable safety policies, company policies, procedures, and standards.
Maintain regular and punctual attendance.
Perform other duties as assigned.