Mobile Service Technician - HOLT Truck Centers

HOLT Group•Houston, TX

4d•Onsite

About The Position

The Mobile Service Technician performs basic mechanical repairs and services on heavy-duty commercial vehicles, building on preventive maintenance experience while developing mechanical skills, efficiency, and diagnostic understanding. This is a mid-level, level-two technician role for someone with more than two years of experience and/or demonstrated job-relevant knowledge and skills. The role involves standard, complex, and technical tasks, generally with indirect supervision and self-direction. The technician works independently in a mobile service environment, traveling between customer job sites and managing changing service priorities. The position requires diagnosing and repairing trucks, trailers, engines, and related equipment; documenting service work; communicating with supervisors and customers; and maintaining safe, professional, and quality-focused work practices. The technician is also expected to model HOLT’s Values Based Leadership culture, pursue ongoing self-development, and mentor lower-level technicians.

Requirements

High school diploma or equivalent, accreditation from a technical school, or completion of an applicable skilled trades program.
At least two years of experience.
Ability to learn and model HOLT’s Values Based Leadership culture.
Ongoing safety training.
Ability to improve repair turnaround time in disassembly, inspection, parts determination, and reassembly.
Solid knowledge of equipment and tools, including their design, use, repair, and maintenance.
Knowledge of and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling.
Vehicle fleet operation and control skills.
Problem-solving and troubleshooting skills.
Verbal communication skills.
Excellent time-management and organizational skills.
Ability to follow logical troubleshooting procedures.
Ability to work independently and as part of a team.
Ability to operate a conventional forklift.
Ability to operate hand, power, and pneumatic tools, mechanical-repair equipment, and an overhead crane.
Ability to operate a vehicle on public roads.
Manual dexterity to make precisely coordinated finger movements to grasp, manipulate, or assemble small objects.
Ability to read, write, and understand information.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to complete applicable HDSI Values Based Leadership classes, model HOLT’s VBL culture, and successfully apply the Learn, Model, Teach tools.
Valid driver’s license and acceptable driving record.
Must own and maintain the tools necessary to perform the job efficiently.
Ability to travel up to 100% and stay overnight.

Nice To Haves

CDL – Class A or B.
ASE – Medium/Heavy Truck Certification.
AC Certification.
Brake System Certification.

Responsibilities

Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership tools, models, and processes in alignment with the company’s Vision, Values, and Mission.
Manage time and workload independently across multiple mobile job sites while responding to changing priorities and service needs.
Troubleshoot and diagnose moderately complex engine malfunctions and failures with direction and minimum supervision.
Perform engine and related equipment repairs on trucks and trailers with direction and minimum supervision.
Disassemble and inspect equipment, determine required parts, and reassemble to factory specifications.
Conduct quality-control inspections of completed work, including road testing.
Use computers and related software to diagnose and reprogram engines.
Complete service reports, timecards, parts requisitions, and returns documentation.
Interpret and use operating and maintenance information, online resources, service manuals, and service bulletins.
Operate equipment and vehicles while holding all necessary licenses and certificates.
Follow contamination-control and HAZMAT rules and regulations.
Maintain company equipment, tools, and vehicle in clean, safe, and working order.
Communicate job progress to the supervisor and customer as needed.
Work overtime as required by workload and customer needs.
Maintain a professional presence with internal and external customers, including professional personal appearance.
Mentor and coach lower-level technicians.
Ensure a positive average variance consistently.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Maintain regular and punctual attendance.
Perform other duties as assigned.