Truck Service Technician Level 3 - HOLT Truck Centers

HOLT Group•Austin, TX

About The Position

The Level 3 Diesel Technician is a senior-level technician who handles a wide range of mechanical repairs and basic to intermediate diagnostics. The role generally requires more than four years of experience and/or demonstrated relevant knowledge and skills. The technician applies broad knowledge of standard and technical concepts, practices, and procedures; uses experience and judgment to plan and accomplish goals; and performs standard, complex, and technical tasks with minimal supervision. The technician is expected to model HOLT’s mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. The role also includes mentoring lower-level technicians, maintaining professional communication with customers and coworkers, and complying with applicable safety, company, contamination-control, and HAZMAT requirements. Travel to other stores or overnight stays may be required up to 5% of the time.

Requirements

Meet all technical and performance requirements for a Level 1 and Level 2 Technician.
High school diploma or equivalent, and accreditation from a technical school or applicable skilled-trades program.
At least four years of experience.
Ability to learn and model HOLT’s Values Based Leadership culture.
Extensive knowledge of equipment and tools, including their design, use, repair, and maintenance.
Expert knowledge and proficiency with current computer software, related hardware, and electronic diagnostic tooling.
Vehicle-fleet operation and control skills.
Problem-solving and troubleshooting skills, including the ability to follow logical troubleshooting procedures.
Verbal communication skills and the ability to listen to and understand spoken information and ideas.
Excellent time-management and organizational skills.
Ability to work independently and as part of a team.
Ability to operate a conventional forklift, hand tools, power tools, pneumatic tools, mechanical-repair equipment, and an overhead crane.
Ability to operate a vehicle on public roads; valid driver’s license and acceptable driving record.
Ability to make precisely coordinated hand and finger movements to grasp, manipulate, or assemble small objects.
Ability to read, write, and understand information.
Ability to complete applicable HDSI VBL classes, model HOLT’s VBL culture, and successfully apply the Learn, Model, Teach, and Measure tools.
Ability to meet the physical requirements of the position, including standing, frequent hand use and movement, inspecting work, maneuvering safely and working underneath equipment, moving objects, lifting and moving materials or equipment up to 50 pounds, and occasional kneeling, crouching, stooping, crawling, reaching, balancing, and climbing ladders or equipment.

Nice To Haves

CVI, International, or Cummins certifications.
CDL Class A or B.
ASE Medium/Heavy Truck Certification.
AC Certification.
Brake System Certification.

Responsibilities

Model, promote, reinforce, and reward consistent use of HOLT’s Values Based Leadership tools, models, and processes in support of the company’s vision, values, and mission.
Troubleshoot and diagnose complex engine malfunctions and failures with minimal supervision.
Perform detailed engine and related equipment repairs on trucks and trailers with direction and minimal supervision.
Disassemble and inspect equipment, determine required parts, and reassemble to factory specifications.
Perform quality-control and assurance inspections of completed work, including road testing.
Use computers, software, and related systems to diagnose and reprogram engines.
Complete service reports, timecards, parts requisitions, and returns documentation.
Interpret and use operating and maintenance information, online resources, and service manuals and bulletins.
Operate equipment and vehicles while holding all necessary licenses and certificates.
Follow contamination-control and HAZMAT rules and regulations.
Maintain company equipment, tools, and vehicles in clean, safe, and working order.
Communicate job progress to supervisors and customers as needed.
Work overtime as required by workload and customer needs.
Maintain a professional demeanor and appearance with internal and external customers.
Mentor and coach lower-level technicians.
Complete assigned safety training and work in accordance with safety policies and company policies, procedures, and standards.
Maintain regular and punctual attendance.
Complete other duties as assigned.
Travel to other stores, including overnight stays, as needed during periods of heavy workload, up to 5%.
Own and maintain the tools necessary to perform the job efficiently.