Aftermarket Account Manager - HOLT Truck Centers

HOLT Group•Austin, TX

About The Position

The Aftermarket Account Manager promotes aftermarket parts and service solutions to an assigned customer base and pursues new business to expand market share. The role is accountable for sales goals within a designated territory, maintaining existing customer relationships, and developing conquest accounts. The position works closely with the Regional Aftermarket Sales Manager to execute strategic initiatives and fulfill the business plan. The incumbent is expected to align with the company’s mission and core business values, collaborate with internal and external resources, and participate in ongoing self-development. This field-based position sells and markets On-Highway Truck parts and service offerings, provides coverage for assigned customers, and follows HOLT’s Aftermarket Sales Process. It involves extensive daily driving within the territory, occasional overnight travel, frequent outdoor work and exposure to automotive shop environments, and occasional handling of items weighing up to 40 pounds. The position has no supervisory responsibilities.

Requirements

High school diploma or equivalent required.
At least one year of relevant work experience required.
At least one year of direct sales experience required.
Valid state-issued driver’s license required.
Strong knowledge of the On-Highway Truck industry and aftermarket landscape.
Effective sales techniques, including prospecting, overcoming objections, and closing sales.
Ability to build and sustain long-term customer relationships.
Proficiency in Microsoft Office Suite.
Critical thinking and analytical skills for problem-solving and decision-making.
Strong customer service, interpersonal communication, organizational, and detail-management skills.
Ability to communicate clearly verbally and in writing to diverse audiences.
Ability to perform basic mathematical functions, including percentages, addition, subtraction, multiplication, and division.
Self-motivation and ability to work independently or as part of a team in a high-volume environment.
Ability to interpret technical documents, regulations, and professional literature, and to read, write, and understand information.
Strong formal presentation skills for small and large groups.
Ability to meet physical demands that include extended stationary periods; frequent standing and walking; occasional bending, kneeling, and reaching; and occasionally moving or transporting items weighing up to 40 pounds.
Ability to use visual and auditory senses for environmental awareness and safe work execution.
Ability to travel extensively by vehicle within an assigned territory and occasionally overnight.

Nice To Haves

Bachelor’s degree in a related field preferred.
Three or more years of On-Highway Trucking industry experience preferred.

Responsibilities

Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership tools, models, and processes to align with the company’s vision, values, and mission.
Sell and market On-Highway Truck parts and service offerings.
Provide comprehensive coverage and support to an assigned customer base.
Organize and plan daily sales calls, targeting 5–7 visits per day.
Visit all assigned accounts in person monthly.
Follow the HOLT Aftermarket Sales Process: pre-call planning, opportunity identification, opportunity investigation, proposal presentation, and business closure.
Receive customer orders, serve as the primary point of contact, and support customer education on parts and service programs.
Collaborate with internal departments to identify and pursue sales leads.
Support quality improvement initiatives in safety, operations, financial performance, and customer service.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Perform other duties as assigned.