After Sales Consultant

GROB • Bluffton, MN

4d

About The Position

The After Sales Consultant maintains relationships with existing GROB customers by marketing, promoting, and profitably selling products and services following their initial equipment purchase. The role focuses on meeting customers’ current needs and anticipating future needs. The consultant travels up to 75% nationwide to visit current customers and serves as a liaison between the GROB service department and customers.

Requirements

• Bachelor’s degree in sales, marketing, or an engineering field.
• At least 3 years of proven success in technical territory sales.
• Ability to read, understand, and explain blueprints.
• Excellent customer service and organization skills.
• Excellent oral and written communication skills.
• Ability to problem-solve independently and in a team environment.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Ability to handle rejection positively and push forward.
• Valid driver’s license with fewer than three moving violations or speeding tickets in the past five years.
• Valid passport.

Nice To Haves

• Familiarity with SAP.
• Machine tool experience or background.

Responsibilities

• Acquire in-depth knowledge of the GROB product line.
• Educate customers on additional service offerings, including spare parts, annual inspections, and systems solutions.
• Create recommended spare parts lists.
• Organize records, create activity reports, and maintain consistent communication with the Bluffton service team.
• Assist customers with questions and complaints to maintain an open dialogue for future sales.
• Create presentation decks and materials to showcase company offerings.

Benefits

• Competitive wage.
• Vacation.
• Health insurance.
• Prescription coverage.
• Dental insurance.
• Vision insurance.
• Short-term disability (STD).
• Life insurance.
• 401(k).
• Shift premiums.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level