After Sales Parts Sales

Aebi Schmidt North America•Chilton, WI

About The Position

The After Sales Parts Sales position at MB Companies, an Aebi Schmidt brand located in Chilton, makes outbound lead follow-up calls to potential and existing customers by telephone and email, and handles inbound calls and emails to convert leads into sales. The role sells products and services, prepares parts quotes and sales orders, and coordinates with internal departments to support customer requirements and on-time delivery. The position also uses parts manuals and bills of materials (BOMs) to prepare recommended spare parts listings and analyze costing and pricing. It follows Engineering instructions and works with PIC to identify replacement parts and determine parts availability.

Requirements

Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Knowledge of Microsoft Word processing software, Microsoft Excel spreadsheet software, and Internet software.
An associate degree is preferred, or at least two years of experience in a customer inside sales role.

Nice To Haves

Associate degree.

Responsibilities

Make outbound lead follow-up calls and send emails to qualified potential and existing customers to sell products and services.
Handle inbound phone calls and emails to convert leads into sales.
Emphasize salable features, quote prices and credit terms, and prepare sales orders in a timely manner.
Monitor the production schedule and communicate with Engineering, Manufacturing, Purchasing, and Service to help meet customer requirements and on-time delivery.
Follow Engineering instructions and apply the relevant knowledge to complete support tasks.
Prepare and provide parts quotes by email or phone.
Create spreadsheets to analyze BOM costs and establish current costs and pricing.
Read and understand parts manuals and BOMs.
Prepare and provide recommended spare parts listings for customer stock programs.
Work with PIC to identify and obtain replacement parts and determine parts availability.