Advanced Services Business Development Manager

Toyota Industries • Greene, NY

7d • Hybrid

About The Position

Toyota Material Handling North America is seeking a customer-focused Advanced Services Business Development Manager to accelerate the growth and adoption of its Advanced Services portfolio, particularly Fleet Services. The role partners with sales teams, dealers, customers, data teams, and IT to identify opportunities, present solutions, and guide customer opportunities from initial engagement through program launch. It combines business development, relationship management, and analysis to connect customer needs with solutions that deliver business value.

The manager owns business development activities and sales results for assigned products, develops customer relationships and proposals, supports negotiations, establishes growth projections, and monitors performance. The position operates with a high degree of independence and includes opportunities to lead projects and work across functions.

The role follows a hybrid schedule at the Greene, NY or Columbus, IN office: in person Monday through Wednesday and remote Thursday and Friday. Typical workday hours are 8 a.m. to 5 p.m., with a one-hour lunch; office hours may change for customer engagements. The position may require at least 30% travel. The listed salary is $83,340–$106,845 per year, depending on education and experience. Relocation assistance may be available.

Requirements

• Bachelor’s degree.
• 3–5+ years of professional experience.
• Experience with Microsoft Office, SAP, BI, or other reporting and business systems.
• Experience developing sales forecasts or growth projections, or monitoring product KPIs.
• Strong problem-solving and analytical skills, including the ability to research and work with data.
• Strong project management and organizational skills.
• Ability to collaborate across functions and build productive working relationships.
• Customer-focused mindset and strong results orientation.
• Strong written and verbal communication skills.
• Ability to work independently, manage competing priorities, and take ownership of business results.

Nice To Haves

• Demonstrated capability in business development, sales, customer engagement, project management, or a related business function.
• Experience working directly with customers in a consultative, solutions-oriented, or business development capacity.
• Experience partnering with a dealer or distributor network.
• Experience developing proposals, supporting negotiations, or moving opportunities through a sales pipeline.
• Ability to translate customer needs and business challenges into solution opportunities.
• Strong presentation skills and comfort presenting solutions to customers and business stakeholders.
• Familiarity with material handling, fleet management, connected technologies, or service-based solutions.
• Proactive mindset and ability to identify opportunities, build alignment, and drive initiatives forward.

Responsibilities

• Partner with sales teams and the dealer network to generate interest and increase customer engagement with Fleet Services solutions.
• Drive business development activities and sales results for assigned products and services.
• Identify and develop new business opportunities with prospective and existing customers.
• Develop and maintain relationships with customers, dealers, sales teams, and cross-functional partners.
• Lead business development activities that support successful customer program launches.
• Research and evaluate potential markets and support new target-market initiatives.
• Develop quotes and proposals for prospective customers.
• Build sales forecasts, establish growth projections, and monitor key performance indicators for Advanced Services products.
• Partner with customers to negotiate product offerings and facilitate contract negotiations.
• Provide product training and guidance to dealers and customers.
• Coordinate customer engagement through the sales and onboarding process to maintain momentum and support a positive customer experience.
• Own onboarding projects to ensure a smooth transition from sales through onboarding and into operations.
• Use data, reporting tools, and business insights to identify opportunities and support informed decision-making.
• Lead projects and collaborate across departments to strengthen Fleet Services processes, customer engagement, and business results.

Benefits

• Generous paid time off and 13 paid holidays.
• Affordable medical plans and no-cost dental and vision options.
• 100% 401(k) match up to 6%.
• Company-paid life insurance, short-term disability, and long-term disability.
• Tuition assistance program.
• Employee Assistance Program with access to mental health care, legal support, and financial guidance.
• Recognition and Kaizen reward programs.
• Opportunities for personal and professional development.
• Relocation assistance may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level