Advanced Services Business Development Manager
About The Position
Toyota Material Handling North America is seeking a driven, customer-focused Advanced Services Business Development Manager to accelerate the growth and adoption of its Advanced Services portfolio, specifically Fleet Services. The role partners with sales teams, the dealer network, customers, data teams, and IT to identify opportunities, present solutions, and guide opportunities from initial engagement through successful program launch. It combines business development, relationship management, and analytical work to understand customer needs and connect them with solutions that deliver business value. The manager owns business development activities and sales results for assigned products, develops customer relationships and proposals, supports negotiations, establishes growth projections, monitors performance, and collaborates across the organization to bring solutions to market. The position offers a high degree of independence and opportunities to lead projects and work across multiple functions. The position follows a hybrid schedule, working in person at the Greene, New York, or Columbus, Indiana office Monday through Wednesday and remotely Thursday and Friday. Workday hours are typically 8 a.m. to 5 p.m. with a one-hour lunch; office hours may change due to customer engagements. The role may require at least 30% travel.
Requirements
- Bachelor’s degree.
- 3–5+ years of professional experience.
- Experience with Microsoft Office, SAP, BI, or other reporting and business systems.
- Experience developing sales forecasts and growth projections, or monitoring product KPIs.
- Strong problem-solving and analytical skills, including the ability to research and work with data.
- Strong project management and organizational skills.
- Ability to collaborate effectively across functions and build productive working relationships.
- Customer-focused mindset and strong orientation toward results.
- Strong written and verbal communication skills.
- Ability to work independently, manage competing priorities, and take ownership of business results.
Nice To Haves
- Demonstrated capability in business development, sales, customer engagement, project management, or a related business function.
- Experience working directly with customers in a consultative, solutions-oriented, or business development capacity.
- Experience partnering with a dealer or distributor network.
- Experience developing proposals, supporting negotiations, or moving opportunities through a sales pipeline.
- Ability to translate customer needs and business challenges into solution opportunities.
- Strong presentation skills and comfort presenting solutions to customers and business stakeholders.
- Familiarity with material handling, fleet management, connected technologies, or service-based solutions.
- Proactive mindset and ability to identify opportunities, build alignment, and drive initiatives forward.
Responsibilities
- Partner with sales teams and the dealer network to generate interest and increase customer engagement with Fleet Services solutions.
- Drive business development activities and sales results for assigned products and services.
- Identify and develop new business opportunities with prospective and existing customers.
- Develop and maintain strong relationships with customers, dealers, sales teams, and cross-functional partners.
- Lead business development activities that support successful customer program launches.
- Research and evaluate potential markets and support development of new target-market initiatives.
- Develop quotes and proposals for prospective customers.
- Build sales forecasts, establish growth projections, and monitor key performance indicators for Advanced Services products.
- Partner with customers to negotiate product offerings and facilitate contract negotiations.
- Provide product training and guidance to dealers and customers.
- Coordinate customer engagement throughout the sales and onboarding process to maintain momentum and support a positive customer experience.
- Own onboarding projects to ensure smooth transitions from sales through onboarding and into operations.
- Use data, reporting tools, and business insights to identify opportunities and support informed decision-making.
- Lead projects and collaborate across departments to improve Fleet Services processes, customer engagement, and business results.
Benefits
- Relocation assistance may be available.
- Competitive salary.
- Generous paid time off and 13 paid holidays.
- Affordable medical plans and no-cost dental and vision options.
- 100% 401(k) match up to 6%.
- Company-paid life insurance, short-term disability, and long-term disability.
- Tuition Assistance Program.
- Employee Assistance Program with access to mental health care, legal support, and financial guidance.
- Recognition and Kaizen reward programs.
- Opportunities for personal and professional development.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
